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Research Report Introduction: Commercial Card Controls

P-Card/One Card Program Controls: Public vs. Private Sector Organizations

Research by Mercator Advisory Group, in collaboration with the NAPCP

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Cardholder training, user agreements, spend controls, transaction auditing and fraud

Are the public and private sectors more alike or different? The report of results includes these statistics and many more:

  1. Most public sector organizations (86%) require employees to complete training before receiving a card, compared to 53% of the private sector.
  2. Follow-up training (for non-compliance, when a card renews, etc.) is common in the public sector (61% reported this practice), but only 24% of private sector respondents said the same.
  3. Public and private sectors reported nearly identical fraud losses as a percentage of total charge volume—0.014% and 0.015%, respectively.

 

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Related reports


Related press release

Mercator Advisory Group/NAPCP Study Compares P-Card/One Card Spending Controls in Public vs. Private Sector Organizations (November 21, 2013)

 
 
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