The NAPCP usually conducts polls (P-Card, Travel Card, electronic payments, for example) on a bi-weekly basis. Each poll typically contains two to four questions and most include tips at the end, which are displayed to: 1) respondents upon submission and 2) viewers of poll results. 

Poll participation and poll results are typically open to NAPCP members and complimentary subscribers. Click here to join. 

• Analysis of Cardholder Spend Limits
• Cardholder Single Transaction Limits

Card Providers

• Re-Bidding an Existing P-Card Program
• The Quality of End-Users' RFPs to Providers
• Do You (or Would You) Use the Same Provider for P-Cards and Electronic Payables?
• Your Organization's History with Card Providers   

• Alcohol Purchases Via a Card
• Your P-Card/One Card Program Goals
• Does Your Organization Use Prepaid Cards?
• Average Transaction Size
• Strangest Legitimate Purchases via P-Card
• Does Your Organization Mandate P-Card Usage?
• Inactive Cards: Metrics and Approaches
• A/P Spend: Options for Paying Approved Invoices
• Fixed Assets/Capital Purchases on a Card 

• Fraud Liability Insurance
• Format of Your P-Card/One Card Policies and Procedures
• Cardholder Reconciliation of Transactions
• How Does Your Issuer Treat Fraudulent Transactions?
• Conducting a Risk Analysis of the P-Card Program
• Disputes, Chargeback Rights and Liability Waiver Insurance
• Effective Ways to Improve Cardholder Compliance  
• Use of Technology to Audit Transactions
• What Percentage of Transactions Do You Audit?
• What are Your P-Card Program Controls?

• P-Card Integration: A/P System or General Ledger?
• Level 3 Data: Importance, Accuracy and More

Electronic/Automated Payables

• Average Transaction Size
• How Quickly Do You Pay Suppliers via an ePayables Process?
• Do You (or Would You) Use the Same Provider for P-Cards and Electronic Payables?
• Electronic Payables and Suppliers' Willingness to Participate
• A/P Spend: Options for Paying Approved Invoices
• How are Automated Payables Solutions Used?
• Automated Payables: What is Your Organization Doing?
• Rate Your Understanding of Automated Payables

• What's Your Favorite Part of the U.S. Thanksgiving Holiday?
• Can You Guess the Cost of a Boxed Lunch at a Conference?
• Will You Work During the Holidays (U.S. Thanksgiving through New Year's Day)?
• How do you answer, "What do you do for a living?"

Global Card Programs

• What is Your Experience with Global Card Programs?
• Canadian Card Program Challenges
• Challenges in Taking P-Card Global

NAPCP (feedback to)

• Your Organization's Use of Consultants
• Are Procurement and A/P Supportive of the P-Card Program?
• Do You Receive Monthly P-Card Statements?
• How Many Cardholders are Assigned to a Single Approver?
• P-Card Hierarchies
• P-Card Integration: A/P System or General Ledger?
• Evaluating Your Procure-to-Pay Process Costs
• End-User Poll: Do You Have Input into Your Card Program?
• Disaster Planning and Recovery: Role of Cards  
• What is Your Accounting Process for Revenue Share?
• Senior Management Support of Card Program
• How Often Do You Pay Your Card Issuer?

Program Management Team
Note: The NAPCP completed a survey project on this topic in 2010.

• Backup for the P-Card Program Administrator/Manager  
• Customer Service by Program Management Team
• Program Manager/Administrator Job Descriptions