Request for Proposal (RFP) Process
End-user organizations may decide to conduct a request for information (RFI) process prior to doing an RFP for card issuer selection. An RFI is generally used when an organization is unfamiliar with the desired product and/or service and, therefore, needs general industry information (i.e., education) before proceeding. An RFP is more focused on an organization's needs, relaying requirements and requesting specifics about the desired product and/or service and the associated pricing.
The following information is not intended to be all-inclusive, but rather to serve as a place to begin the RFP process. The RFP should be structured in a way that provides a specific and detailed format for gathering information, resulting in the most effective evaluation and comparison of providers. The RFP should also provide an opportunity for providers to include information that may affect the service being provided and revenue sharing opportunities.
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NAPCP Poll Results Related to Provider Selection
Accessible to members and subscribers; many poll results include educational tips.