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Commercial Card Regional Forum - Raleigh, NC
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Commercial Card Regional Forum - Raleigh, NC


When: Tuesday, September 25
8:30 a.m. - 3:00 p.m.
Where: PNC Arena
1400 Edwards Mill Road
Raleigh, North Carolina  27607
United States
Jessica Dressel

Welcome to the NAPCP Raleigh, North Carolina
Commercial Card Regional Forum
Tuesday, September 25, 2012
8:30 a.m. to 3:00 p.m.


PNC Arena - Varsity Club Room
1400 Edwards Mill Road
Raleigh, NC 27607
(919) 788-7557


Sponsored by

Hosted by



8:30   Registration and Continental Breakfast




Welcome and Introductions


Update on NAPCP Initiatives and the Commercial Card and Payment Industry

Laura Flandrick, Managing Director, NAPCP

10:15 Break
End-User Presentation
How to Successfully Combine a "Two Card" Program into a "One Card" Program
Johnna Hayes, Corporate Payables Accounting Manager, Lowe’s Companies, Inc.

During her time at Lowe’s Companies, Johnna Hayes has had the fortune of serving on the leadership team that implemented the Lowe’s P-Card program. In addition to managing the P-Card program from the beginning, she managed the Travel Card program from 1998 to 2008. In 2008, Lowe’s made the decision to move from a "two card" program (Travel Card and P-Card) to a "One Card" program. The P-Card program was selected as the single Travel/Purchase Card program for Lowe’s and currently has an annual spend of approximately $239 million.

In her presentation, Johnna will explore and share:
  • Deciding factors in migrating to a One Card program
  • Challenges and benefits of combining two card programs
  • The debate over corporate vs. individual liability
  • Managing the change for cardholders

About the Speaker
Johnna Hayes has more than 18 years of experience at Lowe’s companies, Inc. Lowe’s is based in Mooresville, North Carolina, and is the second-largest home improvement warehouse in the world, with stores in every state in the United States as well as an international presence in Canada, Mexico and other countries. She has seen her company grow from a regional player to an international powerhouse. Along with managing the P-Card program, Johnna also manages the T&E system, the accounts payable team for indirect PO spend, and the data entry team for direct and indirect spend.

11:30  Lunch
Roundtable Discussions
  • Metrics and benchmarking: Laura Flandrick, NAPCP
  • RFP process and changing providers: Judy Kerr, Volvo
  • Travel management and corporate cards: Johnna Hayes, Lowe's Companies, Inc.
2:00 Open Discussion
2:45 Wrap-Up


PNC Arena

Varsity Club - Meeting Room; Club Level

1400 Edwards Mill Road
Raleigh, NC 27607

(919) 788-7557

To access the Club level, press 2 in the elevators.  Look for the directional signage just outside the elevators and follow to the Varsity Club.


$69 NAPCP members; $89 non-members

(includes continental breakfast and lunch)

Commercial Card Regional Forums are limited to approximately 50 individuals. Space is limited, so register early. Please note: NAPCP reserves the right to limit registration to one attendee per provider organization.
Continuing Education Points You must be a registered attendee of this regional forum to (1) earn 1.0 point toward CPCP initial eligibility or recertification and/or (2) receive supporting documentation for possible continuing education credit toward other professional certifications.
Directions and Map
Please click here for directions and map.  *Please note, no outside food or drink is allowed upon entering the meeting room level.   
Airport and Ground Transportation

Raleigh-Durham International Airport

Ground transportation companies

Hotel Reservations

Please click here for recommended hotels near PNC Arena.

Parking & Entrance into the Arena
To enter the PNC Arena parking lots from I-40 or Wade Avenue, exit Edwards Mill Road. Travel south to Edwards Mill Road. The main PNC Arena entrance is on the left. All attendees can park in the VIP lots and you will enter through the VIP entrance.  The VIP entrance is to the left of the Box Office.  Please download the PNC Arena parking map and entrance instructions for this event.  Parking is free.
Security Considerations For those who have pre-registered, security will have your names upon your arrival to PNC Arena.  Once you enter the VIP entrance, check in at the VIP Desk and security will ask you to sign in.  For those who arrive day of, please let them know you are attending the NAPCP Regional Forum starting at 8:30am in the Varsity Club. 
Dress Code Dress is business casual.  The meeting room might be cool so please consider your attire. 
Contact For more information, please contact us or telephone the NAPCP at (952) 546-1880 ext. 4



NAPCP CANCELLATION POLICY: If you are unable to attend, please notify us as soon as possible. A partial refund will be issued for cancellations made more than one week prior to the start of the event. An administration fee, equal to 50% of the registration fee, applies.
Registered delegates who do not attend or cancel less than one week prior to the event are liable for the entire fee. Cancellations must be in writing to

PROGRAM CHANGES AND CANCELLATIONS: The NAPCP reserves the right to make changes in programs and speakers or to cancel programs if enrollment criteria are not met or when conditions beyond its control prevail. The NAPCP will make every effort to contact each enrollee if a program is cancelled. If a program is not held for any reason, the NAPCP's liability is limited to the refund of the program fee only.

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