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Commercial Card Regional Forum - Toronto, Ontario, Canada
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Commercial Card Regional Forum - Toronto, Ontario, Canada


When: January 24, 2013
8:30 AM to 3:00 PM
Where: City of Toronto - Metro Hall
55 John Street
Toronto, Ontario  M5V 3C6
Jessica Dressel

Welcome to the NAPCP Toronto Regional Forum
Thursday, January 24, 2013
8:30 a.m. to 3:00 p.m.

The City of Toronto
Metro Hall
3rd Floor | Rooms 308 & 309
55 John Street
Toronto, ON M5V 3C6
Registration for the Toronto Regional Forum is now closed. We have reached capacity for this event. We are thrilled with the response and apologize for any inconvenience.

Questions? or telephone (952) 546-1880 ext. 4.


Hosted by the City of
Sponsored by



8:30 a.m. Registration and Refreshments
9:00 a.m.

Welcome and Introductions
Kara Austrum, Meeting and Event Manager, NAPCP
Joel Freckleton, Marketing Coordinator, CaseWare Inc.

NAPCP Update
Kara Austrum, Meeting and Event Manager, NAPCP

9:45 a.m.

End-User Presentation
The City of Toronto P-Card Program: Managing Growth & Internal Controls
Janet M. Buck, Supervisor, Accounts Payable and P-Card Program Administration
City of Toronto

Register now for the Regional Forum and learn what the City of Toronto has done to grow its program and what internal controls have been developed and are currently in place to ensure a successful payment strategy. Janet will provide insight into the program (started in 2005), show statistical comparisons from then until now, and address the challenges and successes experienced along the way.

Janet will reveal:

  • challenges and benefits of a decentralized P-Card program
  • integration of Commercial Cards into management’s strategic plan
  • how to build a comprehensive compliance program
  • reconciliation in a non-automated environment

About the Speaker
Janet has been employed in a number of the City of Toronto's divisions since 1982 and has held various senior staff and supervisory positions within Accounts Payable, Accounts Receivable/Revenue, Funds Management/Banking and General Finance. In 2004, Janet became Program Administrator and implemented the City of Toronto’s first corporate P-Card program as well as the P-Card module. She was the Project Lead for Corporate SAP Implementation and continues that role for the P-Card program.

10:30 a.m.
10:45 a.m.

CaseWare Presentation
Starting Your P-Card Program Expansion: Building an Accountability Framework for Controls
Michel Caluori, Professional Services Consultant
CaseWare RCM Inc.

The newfound benefits and cost synergies created by P-Cards also come with increased risks associated with larger volumes of transactions and faster purchases. With the increasing adoption of enterprise P-Card programs, financial executives need assurance that Purchasing Card programs do not expose their organizations to unnecessary risk and revenue leakage. Having an effective framework for controls stands as the pillar for any successful P-Card initiative.

Participants will learn how to create an effective environment for enforcing controls within their organization—from control design to risk allocation and best practices for enhancement of controls. We will debunk the myth that creating and monitoring a control environment is rocket science and only for business analysts.

The session will cover:

  • using business drivers to design controls and allocate risks
  • how to enforce controls using a collaborative approach
  • simple ways to review controls and, as a result, create better
    control processes
  • examples of proven best practices 

About the Speaker
Michel Caluori has over a decade experience in revenue assurance, specifically around enterprise risk management. Michel is a seasoned speaker for the NAPCP and received rave reviews at the 2012 NAPCP Annual Conference in Atlanta. In Michel’s current capacity at CaseWare, he is responsible for leading all risk and controls assessments for client’s financial processes.

Michel previously worked in Risk Management at the Bank of America and currently resides in Ontario, Canada.

11:30 a.m.

Industry Highlights and Current Trends
Diane McGuire, CPCP, Managing Director, NAPCP

Diane will present current industry statistics from the latest studies and market trends. She will also review current industry practices and statistics specific to program controls so you can move forward in confidence.

Key takeaways:

1. Control strategy mechanics
2. Systemic controls, role of employees, audit processes
3. Current industry fraud and misuse statistics
4. Key industry benchmark information that will allow you to gage the current status of your program

11:45 a.m.
12:45 p.m.

Roundtable Discussions

1. Controls & Audit
2. Benchmarking and program evaluation
3. ePayables
4. Program Growth
5. ERP integration

2:00 p.m. Open Discussion
2:45 p.m. Wrap-Up
3:00 p.m.

Regional Forum concludes


Metro Hall
3rd Floor | Rooms 308 & 309
55 John Street
Toronto, ON M5V 3C6


$69 NAPCP members; $89 non-members

(includes continental breakfast and lunch)

Regional Forums are limited to approximately 50 individuals.
Space is limited, so register early.
Registration will close end-of-day on January 23, 2013.
Please note: NAPCP reserves the right to limit registration to one attendee per provider organization.
Continuing Education Points You must be a registered attendee of this regional forum to earn (1) 1.0 point toward CPCP initial eligibility or recertification and/or (2) receive supporting documentation for possible continuing education credit toward other professional certifications.
Directions and Map
Metro Hall is located at the southeast corner of King and John streets, two blocks east of Spadina.  Please click here for a map.
Airport and Ground Transportation

Toronto Pearson International Airport
Ground Transportation

Hotel Reservations

The NAPCP is currently not holding a room block at a Toronto hotel; however, the following hotels are near Metro Hall:

  • The Hyatt Regency Toronto on King Street (416) 343-1234
  • The Ritz Carlton on Wellington Street 1-866-299-1640
  • Toronto Hilton 1-866-295-9117
  • The InterContinental Hotel on Front Street 1-866-297-1490
  • Fairmont Royal York 1-866-295-5578
  • The Sheraton Hotel 1-866-296-6568
  • The King Edward Hotel 1-866-297-0712
Use the Metro Centre parking lot off Wellington Street. See map for location. For more information, please call (416) 408-3913 or visit

Public Transit
Take the subway to St. Andrew, then walk through "PATH" to Metro Hall or walk above ground two blocks west.

The John Street main entrance is the Wheel-Trans drop-off and pick-up location.
Security Considerations The 3rd floor is open to the public. There are no security considerations.
Dress Code Dress is business casual
Contact For more information, please contact us or telephone the NAPCP at
(952) 546-1880 ext. 4

NAPCP CANCELLATION POLICY: If you are unable to attend, please notify us as soon as possible. A partial refund will be issued for cancellations made more than one week prior to the start of the event. An administration fee, equal to 50% of the registration fee, applies.
Registered delegates who do not attend or cancel less than one week prior to the event are liable for the entire fee. Cancellations must be in writing to

PROGRAM CHANGES AND CANCELLATIONS: The NAPCP reserves the right to make changes in programs and speakers or to cancel programs if enrollment criteria are not met or when conditions beyond its control prevail. The NAPCP will make every effort to contact each enrollee if a program is cancelled. If a program is not held for any reason, the NAPCP's liability is limited to the refund of the program fee only.

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