Capital One Custom Page for 2017 NAPCP Annual Conference
Hilton Americas-Houston
Houston, TX
April 10-13, 2017

Use this page to plan your participation at the 18th Annual NAPCP Conference. It's your one-stop resource that provides information on complimentary conference registration, exhibit hall details, provider breakouts or demonstrations, partner sponsor educational breakout session details, hotel reservations, paid registrations and all things conference. 
Complimentary Conference Registration
Capital One receives a total of of (___) complimentary conference passes. The passes are full conference access and can be used by employees or clients and/or prospects*

*exception is Members' Only event held on Wednesday, April 13; this event is for paying NAPCP members only, not complimentary subscribers 

Members Only Reception
Capital One receives (6) passes to the Members' Only Reception on Wednesday, April 13 from 4:30 - 5:30 p.m. Passes will be given to Capital One onsite at the conference. 

Please select TWO from your choice of the following and let Laura Flandrick or Kara Austrum know your selection...*Update, Kristen selected 3 conference passes on 1.20.16; included in the above allotment
Additional Regional Forum sponsorship for a total of 3 for the year OR (3) additional conference passes OR (4) additional NAPCP memberships. 

How To Register Complimentary
Step 1: Identify who will be using the pass 
Step 2: Download the registration spreadsheet. Input the required information and save.
Step 3: Upload the spreadsheet at the bottom of the page and submit. Step 3 needs to be completed by March 8, 2016.
Once the spreadsheet is submitted, Kara Austrum with the NAPCP will send each individual the link to register complimentary. Uploading this spreadsheet DOES NOT complete their conference registration. It is important for individuals to register themselves to ensure accurate information and preferences while at the conference.

Paying Conference Registrations
All who wish to attend the conference in a paying capacity, will need to register themselves through the website registration system. Rates apply based on an individual's NAPCP membership status and time of registration (view registration rates). 

If you are responsible for registering and paying for colleagues or clients please contact Myra Smith. She will send you a separate invoice for the bulk registration fees dependent on current registration rates and their membership status. Contact Myra Smith at or (952) 549-1880 x4.

Preferred Registration Check In for Clients and Staff *Update: Capital One will not offer a dedicated registration check in
Capital One receives a dedicated registration check in area to greet clients and staff. This is a branded, dedicated registration area separate from the regular conference registration check in. Please let Laura Flandrick or Kara Austrum know if you will take advantage of this benefit. 

Registration Schedule
Monday, April 11, 2016: 7:15 a.m. - 8:00 p.m. 
Tuesday, April 12, 2016: 7:30 a.m. - 6:00 p.m.

Attendee List *Status: Kara sent 90 and 60 day list as of 2.12.16
The NAPCP will provide Lauren Campbell with the attendee registration list 90, 60, 30 and 14 days prior to the conference. The registration list will include name and company. 

Important Dates to Keep You on Track
Click here for a downloadable / printable PDF with important dates and deadlines
Conference Agenda
Check out the conference schedule for details on daily activities here.

Who's Attending
The NAPCP posts the attendee organizations for your review. Beginning November 2015, the NAPCP will post the organization list monthly and then bi-monthly come February 2016. Come November, click here to view attending organizations.

Expected Attendance
Over the last 4 years, the average attendance has been 600. This includes all speakers, exhibitors, sponsors and attendees. The breakdown is 60% are end-users, 40% are providers. This translates to approximately 360 end-users and 240 providers. 
Hotel Information and Reservations
The Tampa Marriott Waterside Hotel & Marina is the venue for the 2016 conference. The NAPCP has negotiated a conference group discount rate of $189 per night, plus tax. This rate is available until March 8, 2016. Check out all hotel details here and take advantage of the online booking system to make hotel reservations direct with the Tampa Marriott. 

(1) Room Upgrade to Suite at Discounted Room Rate of $189
Please provide the name of individual direct to either Laura Flandrick or Kara Austrum.

Exhibit Table Selection *Update. Table selection complete
Capital One has (3) exhibit tables measuring 18' in total length. Capital One has selected #28. Beginning January 2, 2016, routing for table selection will begin. Priority for selecting is first given to year-round partner sponsors, followed by history of sponsorship at the conference over time, followed by date of exhibit contract received. Routing goes one by one. 

Exhibit and Provider Breakout or Demonstration Service Kit
Downloadable / printable service kit to prepare for the conference
Exhibitor, Provider Breakout or Demonstration and Sponsors' Logistics Page
Click here to find all you need for the following:
  • Exhibit table order forms (electrical, internet, AV equipment)
  • Shipping of exhibit material
  • Exhibit Hall Rules & Regulations (tabletop only)
  • Exhibit Hall set up and tear down times
  • Exhibit Hall schedule
Provider Breakout or Demonstration Session w/ Speaker Pass or Complimentary Conference Pass or Virtual Demonstration *Update: Will conduct a session at the conference
Contracts, titles and descriptions are due by January 29, 2016 to be included in the conference printed program. Description received after January 29 are not guaranteed to be included in the program rather will be included in the printed conference addendum, received by all attendees. Click here to download the session template. Complete and submit to Kara Austrum

These sessions take place on Tuesday, April 12 and Wednesday, April 13. The NAPCP will supply the presentation room, seating for attendees, screen, projector, podium, microphone, remote clicker, AV cart and internet.The NAPCP will NOT supply a laptop. Speakers must supply their own laptop or presentation device. Also, if presenting on a device other than a laptop, ex: Surface, iPad, is HIGHLY recommended the speaker bring their own doggle (adapter) to connect to the projector. The NAPCP provides VGA connectors from device to projector.

The NAPCP does not need to see the presentation deck prior to the conference and presentations can be created on one's own power point slide template.  

The NAPCP advertises in the printed program as well as printed signage outside the meeting room that these sessions are for end-users only. It is the responsibility of the presenting company to monitor who is in their session. The NAPCP and session hosts are not responsible for monitoring attendance. All provider conference attendees are identified as Provider on their name badge.  

Date & Time of Provider Breakout or Demonstration Session
Tuesday, April 12 starting at 10:30 a.m. with the last session starting at 4:15 p.m.
Wednesday, April 13 starting at 10:30 a.m. with the last session starting at 3:45 p.m.
Session will be Wednesday, April 13 from 10:30 - 11:15 a.m. in Meeting Room 8.

Testing Dates & Times (to test your presentation and internet connectivity if needed) 
Meeting Room 8, Meeting Room 10 and Meeting Room 12 (3rd level)
Monday, April 11: 5:00 – 8:00 p.m.
Tuesday, April 12: 7:30–10:00 a.m. 
Wednesday, April 13: 7:30–10:00 a.m.

Partner Sponsor Educational Breakout Session
You receive (2) 45 minute educational breakout sessions with a speaker passes. Your contact for that session is Terri Brustad. Please have your completed session title, description and key takeaways to Terri by January 29, 2016 to ensure you are included in the conference printed program.

Click here to download the template for completion. As a reminder, this session is open to all at the conference. You may have whomever speak / conduct the session but this session allots you one complimentary pass. The NAPCP will review the content to make sure it is educational. The NAPCP will supply the power point deck template to be used to build the presentation. The NAPCP also supplies the laptop to support the presentation and will be pre-loaded to the computer. 

Dates & Times of Partner Educational Breakout Sessions
Tuesday, April 12 starting at 10:30 a.m. with the last session starting at 4:15 p.m.
Wednesday, April 13 starting at 10:30 a.m. with the last session starting at 3:45 p.m.

***Sessions will be Tuesday, April 12 from 10:15 - 11:00 a.m. in Salon CD located on the 2nd floor and Tuesday, April 12 from 11:15 - noon in Salon CD. 

Hot Topic Discussion 
Capital One receives sponsorship of a Hot Topic discussion breakout session. Capital One may provide ideas on topic to the NAPCP as well as be open to the NAPCP providing guidance on topic. Please have topic confirmed by January 29, 2016. 

Hot Topics will take place either on Tuesday, April 12 for 45 minutes or Wednesday, April 13 for 45 minutes. The NAPCP will provide Capital One date, time and room location a month prior to the conference. A complimentary conference pass is not included with a Hot 
Topic sponsorship. 

***Hot Topic will take place Wednesday, April 13 from 11:30 a.m. - 12:15 p.m. in Salon E located on the 2nd floor. 

Conference One-on-One Meetings*Update: Sibbir Norman is listed as contact
Please provide the name and contact information of a Capital One representative for end-users to reach out to and set up One-on-One meetings while at the conference.The NAPCP will provide the room name and location of your meeting room. 

Advertisement in 2016 NAPCP Global Provider Directory *Received. Complete
You receive a complimentary logo & listing as well as a complimentary full page color advertisement and advertorial in the 2016 Global Provider Directory. Please have all print ready artwork, logo and listing information to the NAPCP no later than February 5, 2016. Please complete the logo & listing form and send to Click here for artwork specifications. To view the 2015 Global Provider Directory, please click here

Featured Partner Sponsor E-mail
Capital One receives a dedicated e-mail highlighting the organization's participation at the conference. NAPCP will share draft prior to sending.

Executive VIP Lunch and Breakout Session

Please let Laura Flandrick know if you will utilize this benefit and work through details with her. *Update: See Cocktail Hour for Clients & Staff below

Printed Program Sponsorship
Includes back cover advertisement and full page four color ad. Final artwork due to NAPCP by January 29, 2016. 

Cocktail Hour for Clients & Staff
Capital One receives a cocktail hour for up to 100 clients and staff. Please work with Laura Flandrick on details. *Update: Will combine this benefit with the VIP lunch & breakout session to happen during Breakout #4. Appetizers & drinks to be served. Invites to specified individuals. Tuesday, April 12 from 4:15 - 5:00 p.m. in Il Terazo located on the lobby level. 

Cocktail Hour for Conference Attendees
Capital One receives sponsorship of the opening and closing cocktail receptions in the exhibit hall. Includes logo napkins and signage. Cocktail hours will be:
Monday, April 11 from 6:30 - 7:30 p.m.
Tuesday, April 12 from 5:00 - 6:00 p.m.

Welcome Banner 
The NAPCP will provide proof(s) of proposed banner for Capital One's approval. 

Banner in General Session Room recognizing Sponsorship Level
The NAPCP will provide proof(s) of proposed banner for Capital One's approval.

General Session Sponsorship
Capital One is sponsoring the second day General Session on Wednesday, April 13 from 8:45 a.m. - 10:15 a.m. Capital One receives up to 5 minutes at the podium to speak to the audience and promote Capital One's dedication to advancing the commercial card industry and speak to services, products & solutions. Capital One has the opportunity to play a promotional video, introduce the keynote speaker and provide attendees with a promotional Capital One giveaway and / or collateral. 

Conference Internet Provider *Update; Complete
Capital One is sponsoring internet for conference attendees. A custom network and password along with onsite signage and printed program recognition is included. Custom network will be "Capital One" and password will be "freewifi" 

Industry Networking Lunch
The networking lunch will happen on Wednesday, April 13 from 12:30 - 1:30. Capital One receives time at the podium to promote Capital One, provide attendees with a promotional Capital One giveaway and / or collateral or consider conducting a raffle. *Capital One will provide chocolates for luncheon. 
Coffee Break
Capital One will sponsor a coffee break. Date and time TBD. The sponsorship includes onsite signage, recognition in the printed program and the opportunity to have Capital One collateral incorporated into beverage stations. *Capital One will provide coffee mugs.

Educational Session Track *Update: Travel / One Card Track

Work with Laura Flandrick to identify specific content track option by January 29. 

Conference Attendee Appreciate Gifts
Please consider donating an attendee appreciation gift (received by end-users only). These gifts will be drawn on Wednesday, April 13 at 8:45 a.m.before the morning General Session. Sponsoring companies will be recognized on projection screens and by the emcee. Ideas include: Gift cards, electronics, gadgets, etc...If you plan to contribute an appreciation gift, please contact Kara Austrum at

Frequently Asked Questions
Check out FAQ's for answers explaining exhibit table selection, demonstration time slots and all other questions pertaining to provider participation at the conference.
NAPCP Contact
Kara Austrum, Meetings & Events Manager
(952) 546-1880 ext. 7


When your spreadsheet is complete, choose the file and hit submit.