To obtain a clearer view of how end-user organizations approach sales and use tax compliance, the NAPCP and Application Design Resource, LLP (ADR) jointly conducted a survey of the end-user community. The 42-question, online survey was open for responses between December 1, 2010, and January 31, 2011.
The complete report of survey results (30+ pages of content) highlights possibilities for improvement in end-user approaches to tax compliance. It also draws out some best practices. Providers, too, should take notice, as results indicate an opportunity to partner with end-user clients in this respect, which can lead to future program growth.
As a second, separate survey in December 2010, the NAPCP invited state tax authorities to participate in a survey related to their auditing practices for P-Card transactions.