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Annual Conference Provider Breakout or Demos

Provider Demonstrations

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Provider Demonstrations

These sessions are offered by industry providers eager to showcase their products, technology and innovations to current and prospective clients or provide thought leadership in the Commercial Card industry.

Links to other session types. 


Provider Demonstrations

B2B Hub (Powered by Avid Exchange)
Presented by: Jennifer Merli, Vice President, Market Product Management, Commercial Products and New Payments, Mastercard International

The Mastercard B2B Hub is an innovative end-to-end, B2B payables solution that can facilitate 100 percent of domestic supplier payments. It enables small and midsized businesses to optimize their invoice and payment processes with accounts payable and payment automation tools that improve the speed, ease and security of their commercial payments. Join us in this session as we unpack this tool and leave attendees able to identify current market challenges and benefits of Hub utilization, how to determine your candidacy for Hub utilization, and how to get set up and begin use of the Hub.

As a technology company in the global payments industry, Silver Partner Sponsor Mastercard delivers payment solutions to customers worldwide. With over 44 million acceptance locations internationally, Mastercard provides unsurpassed strength in global payments, operating in more than 210 countries and territories, transacting in 150 currencies, to connect people, businesses and government in today’s world. Its network processes 56 billion transactions a year, and continues to connect people to priceless possibilities.

Begin Your Journey To Invisible Payment – Using Virtual Solutions To Pay For T&E
(End-Users Only)
Presented by: Matt Andrews, Head of Sales and Account Management, USA, AirPlus International

Paying for business travel should be seamless and simple, not complex and never-ending. With technology-enabled payment solutions, you can now pay for business travel invisibly while improving payment security, receiving detailed transaction data and reducing back-office workload, all while increasing your cash flow.

Attendees will leave with the knowledge of:

  • knowing that there are multiple virtual payment solutions that provide benefits to various areas of your company
  • understand that detailed data is the key to many benefits
  • back office processes involving reconciliation and client bill-backs can be automated and save you money
  • solutions exist that can be used globally

Alliance Partner Sponsor AirPlus International is a key provider of savings to 49,000 customers worldwide through a suite of business travel payment solutions which include central bill accounts, corporate cards, virtual credit cards and online management tools. AirPlus is travel agency neutral, the leading issuer of UATP worldwide and the preferred partner of various airlines such as Air China, British Airways, Luxair, Lufthansa German Airlines, Austrian Airlines, Swiss International Air Lines, TAP Portugal and Singapore Airlines. For more information, please call us at (703)373-0940 or visit us online at

Best Practices for Mitigating Your P-Card Program Risk
Presented by: Manish Singh, EVP, Client Success, Products & Partnerships and
Paul Demers, Senior Solutions Consultant, Oversight Systems, Inc.

There are always risks with any financial program. The question is: How much risk are you prepared to accept to realize your business objectives from your P-Card program? Can you identify these risks? Once identified, do you have the resources, the processes, the technology and the information to mitigate these risks?

This session will:

  • Provide an in-depth view of integrating compliance with business operations via automation and data analytics to prevent fraud, waste and misuse.
  • Discuss the challenges organizations face with traditional processes and learn from the experiences of organizations that have found a better way to create a culture of compliance.
  • Explore how a risk-based automation approach to compliance can make controlling spend easier and more efficient.

Attendees will gain a better understanding of:

  • The risks associated with P-Card programs
  • Best practices to mitigate card administration risks, influence employee behavior and maximize rebates
  • How Oversight’s risk-based approach differs from traditional audit approaches
  • How automated analysis and process improvements can result in significant cost savings
  • How to create a centralized approach to ensure total compliance for corporate spending policy

Beginning in 2003, Oversight pioneered its patented artificial intelligence and guided machine learning to power the analytics engine of its Insights On Demand™ (IOD) auditing and compliance monitoring solution. Today, Insights On Demand is used by more Fortune 1000 businesses and government organizations to detect and mitigate fraud risk, improve policy compliance and optimize business processes.

Citi® Commercial Cards: Maximize your Working Capital with Advanced Virtual Card Solutions
(End-Users Only)
Presented by: Amber Dawkins, Vice President, B2B Product Manager, Citi

Working capital is the lifeblood of an organization and professionals have had limited tools at their disposal to help extend and preserve working capital. Standard products, such as Commercial Cards, Supply Chain Finance and Payment Term Extension, often fail to address the nuanced needs to your diverse supplier base and too often feel like a “one-size-fits-all solution.” Well, not anymore! Recent advancements in the Virtual Card space, including Straight-Through-Processing capabilities, additional Term Flexibility and Proprietary Interchange Rate programs, are changing the scene.

Through this session, attendees will identify opportunities to optimize their organization’s cash flow, improve operating efficiencies and generate even more rebate revenue through these advanced solutions. Attendees will leave with a win-win proposition for themselves and their supplying organizations.

Alliance Partner Sponsor Citi® Treasury and Trade Solutions (TTS) provides integrated cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. Citi Commercial Cards forms part of the TTS business, offering a comprehensive range of payment solutions, with a greater level of control and spend visibility, to help organizations effectively manage their card program. As a leading Commercial Card issuer, Citi offers a global footprint, supported by unrivaled card acceptance and a consistent global customer experience. We continue to lead the way in delivering innovative and tailored solutions. 

Commercial Card’s Role in a Dynamic Payment Environment (End-Users Only)
Presented by: Allison Laramore , Senior Payables Specialist, Fifth Third Bank; and Adam Keck, Senior Commercial Product Manager, Fifth Third Bank

How do you continue to increase card adoption in a dynamic payment environment? This session will explore Commercial Card’s role in the managed payables environment and how end-to-end processing impacts supplier enablement.

Attendees will gain a better understanding of the:

  • positive impact of invoice digitization on the supplier enablement process
  • relationship between Commercial Card and alternative payment channels
  • strategies for maximizing card acceptance in a multi-payment channel environment
  • benefit of dynamic enablement
  • value of ERP connectivity

Silver Partner Sponsor Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. As of Sept. 30, 2017, the Company had $142 billion in assets and operated 1,155 full-service Banking Centers and 2,465 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia and North Carolina. In total, Fifth Third provides its customers with access to more than 45,000 fee-free ATMs across the United States. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending and Wealth & Asset Management.

Eliminating Obstacles to Maximize Supplier Payments—No Resources, No IT, No Problem!
Presented by: Jenny Cain, Supply Chain, Graphic Packaging International, LLC, SunTrust Representative

Don’t have the time, budget or IT resources to set up card payments through your ERP system? Is your supplier database so overwhelming that you don’t know who will take credit cards? During this session, you will learn how to expand your existing Purchasing Card program without having to create a payment file in your ERP system to meet the file standards required by an issuer. You also will learn how GPI partnered with SunTrust Bank to achieve a 40 percent additional supplier enrollment success rate increasing spend by 172 percent and rebate by 196 percent!

Through GPI’s unique supplier payment strategy, you will discover how to:

  • utilize software to enable ERP integration without taxing IT resources
  • improve operational efficiency by reducing workload and number of Purchase Orders for MRO and one-time suppliers
  • maximize supplier acceptance using SunTrust’s in-house supplier enablement team with a comprehensive supplier enrollment strategy
  • improve financial returns extending days payable outstanding 

Graphic Packaging International, LLC is a Fortune 1000 corporation based in Sandy Springs, Georgia. A leader in the packaging industry, GPI designs smart and attractive packaging that stands out in the highly competitive retail marketplace, serving hundreds of the world’s most recognized brands. GPI manufactures paperboard and folding cartons for a wide range of popular consumer goods, particularly beverages and packaged food. GPI’s global presence includes Europe, Pacific Rim, Latin America, Australia and New Zealand.

Making Mobile Work in Commercial Payments
Presented by: Melissa Moss, Product Development Manager, TSYS

What if mobile could be the answer to some of your concerns? Mobile usage may be more common in the consumer realm, but a digital transformation in commercial payments is underway.

In this informative session:

  • Melissa will highlight the different market solutions available today with mobile capabilities and the ability to solve some of your pain points
  •  you will gain insight into the technology behind the scenes of mobile payments along with its key benefits
  •  you will learn how some of these least adopted solutions could address your most commonly identified barriers to growth

Alliance Partner Sponsor TSYS® (NYSE: TSS) is a leading global payments provider, offering seamless, secure and innovative solutions across the payments spectrum – from issuer processing and merchant acquiring to prepaid program management. We succeed because we put people, and their needs, at the heart of every decision. It's an approach we call 'People-Centered Payments®'. Headquarters are located in Columbus, Ga., U.S.A., with approximately 11,500 team members and local offices spread across 13 countries. TSYS generated revenue of $4.2 billion in 2016, while processing more than 25.5 billion transactions. We are a member of The Civic 50 and were named one of the 2017 World's Most Ethical Companies by Ethisphere magazine. TSYS is a member of the S&P 500.

Maximizing Your Global Card Program via Regional Expertise with PNC and Barclaycard
(End-Users Only)
Presented by: Steve Huff, Sr. Product Manager, PNC Bank and Andrew Brown, Senior VP, Barclaycard

Starting a global card program or switching global card providers may seem intimidating; however, PNC and Barclaycard formed a unique partnership six years ago that simplifies this for clients.

Attendees will learn:

  • how the unique PNC/Barclaycard partnership is different
  • the global regions and currencies that can be covered through the partnership
  • product features, reporting and capabilities
  • global growth of B2B payments via card, and how Barclaycard is at the forefront of this growth

Silver Partner Sponsor PNC is one of the top Commercial Card issuers in the U.S., while Barclaycard is a leading Commercial Card issuer in Europe. These two institutions formed a unique contractual relationship in 2012 that offers clients a unified multinational service and “global reach with local expertise.”

New Enhancements to Visa Intellilink Compliance Management and Compliance Auditor Data Mining Tools (End-Users Only)
Presented by: Steve Johnson, Senior Director, Commercial Sales, Visa Inc. and Nathan O’Brien, Director, Business Solutions, Support and Implementation, Visa Inc.

  • simplify data mining in a proven, industry-leading, data mining tool
  • reduce time spent conducting required internal audits and reviews
  • take advantage of Visa’s leading technology in data analysis

See and understand how to use the enhancements made Visa’s data mining products to help reduce time spent while continuing to build a strong internal control process.

- Introduction to the new Analytics module
- Customizing the review process with both questions and business rules
- Learn how to create a simple, automated, internal control process to review the most high-risk transactions with little time investment

Gold Partner Sponsor Visa Inc. (NYSE:V) is a global payments technology company that connects consumers,
businesses, financial institutions and governments in more than 200 countries and territories to fast, secure and reliable electronic payments. We operate one of the world’s most advanced processing networks—VisaNet—that is capable of handling more than 56,000 transaction messages a second, with fraud protection for consumers and assured payment for merchants. Visa sponsors the NAPCP in order to help  Purchasing Card and Travel Card administrators have the latest knowledge of industry  innovations and services.

Offering Simplicity and Flexibility with Capital One’s Commercial Card Platform (End-Users Only)
Presented by: Kylen Dau, Senior Product Manager, Capital One, N.A.

Capital One is excited to demo our new, client-centric Commercial Card Platform exclusively to NAPCP end-users. Get a sneak peek of our new platform in action and hear about future capabilities.

Highlights include:

  • making Virtual Card payments
  • streamlining payments with copy and paste pay file functionality
  • automating reconciliation and reporting
  • selecting payment options and float

Gold Partner Sponsor Capital One Commercial Banking combines the capabilities of a top 10 U.S. bank with local industry experts across the country—and a $65 billion loan portfolio and more than 6,100 clients. With Virtual Card payments and competitive reward, the Capital One Commercial Card Program is designed for business with a minimum annual card spend of $1 million.

Optimization: Going Back-to-Basics to Uncover Overlooked Opportunities within Your Card Program (End-Users Only)
Presented by: Angie Binfet, CPCP, VP, WellsOne® Account Manager, Wells Fargo & Company

With the excitement surrounding emerging technology and payment trends, it is easy to forget the key foundational strategies for an optimized card program. Engage with an experienced WellsOne account manager to rediscover the simple steps you can take today to optimize your program.

Attendees will leave this session with the know-how to:

  • analyze existing reports and spend data
  • identify and prevent program spend leakage
  • incorporate proven growth strategies into existing payables policies
  • grow programs with simple step-by-step action plans and guidelines

Alliance Partner Sponsor Wells Fargo & Company is a diversified, community-based financial services company with $1.9 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,400 locations, 13,000 ATMs, the internet ( and mobile banking. With self-issuance in North America and Europe, and additional capabilities in Asia Pacific and Latin America, the WellsOne® Commercial Card equips companies of all sizes with a comprehensive payables solution.

Optimize Your Payables Processes (End-Users Only)
Presented by: Dan Trbovic, Senior Vice President of ePayables and Supplier Enablement, BBVA Compass

As our clients look for ways to drive efficiencies and cost savings in their accounts payable functions, BBVA Compass Spend Net™ stands prepared to deliver a comprehensive payments solution designed to integrate innovative digital technology with experienced teams that will allow your organization to manage and control spending, gain insight into spending trends and reduce processing costs.

During this session, we’ll demonstrate:

  • the capabilities of Spend Net PayablesSM, our integrated account payables solution designed to automate and securely process Virtual Card, ACH and check payments to your suppliers
  • how we can help you reduce risk and simplify your processes by consolidating your payments into a single payment file
  • these streamlined capabilities will give you better control over your payments while helping reduce operating costs and simplifying account reconciliation through integration with your existing accounting systems

Alliance Partner Sponsor BBVA Compass is a leading U.S. banking franchise with operations throughout the Sunbelt region and ranks among the top 25 largest U.S. commercial banks based on deposit market share. BBVA Compass operates nearly 700 branches in Alabama, Arizona, California, Colorado, Florida, New Mexico and Texas. BBVA Compass Bancshares Inc. is a wholly owned subsidiary of BBVA (NYSE: BBVA)(MAD: BBVA). Banco Bilbao Vizcaya Argentaria (BBVA) is a customer-centric global financial services group founded in 1857.

Optimizing Financial Operations: Client Success with Electronic Accounts Payable  Adoption
(End-Users Only)
Presented by: Kristy Rutherford, Vice President of Treasury, Envision Healthcare; Rachel Womack, Treasury Manager, Envision Healthcare; Thomas Kelly, Senior Product Manager, KeyBank; and Mark Smith, Client Optimization Manager, KeyBank

An important development in the expansion of Purchasing Cards is the growth of Electronic Accounts Payable (EAP or Virtual Cards). In this interactive session, learn how Envision Healthcare partnered with KeyBank to successfully implement an EAP solution to enhance efficiency and reduce risks and costs. Representatives from both organizations will lead the audience in a Q&A discussion.

Attendees will learn how to:

  • overcome challenges on the path to EAP
  • develop and implement best practices to drive increased Commercial Card spend at their organizations
  • drive further optimization through data analytics and benchmarking

KeyBank Enterprise Commercial Payments offers integrated treasury, merchant, international trade and foreign exchange solutions to help you run your business better, delivering value ahead of, during and after the payments processes. With offices in 25 states, Cleveland-based KeyCorp (NYSE: KEY) is one of the nation’s largest bank-based financial services companies, with assets of approximately $136 billion. Visit us at

Pay as You Phone: Success Stories of B2B Mobile Payment (End-Users Only)
Presented by: Bradley Matthews, U.S. Bank Product and Marketing Vice President, U.S. Bank

U.S. Bank was first to offer mobile payment for Visa Corporate Card transactions in 2017. How does mobile payment for business work, how does it make your payment experience easier and safer, and how does it take card payment to a new level? In this session, we walk you through a business trip entirely paid for via mobile phone, to show the many ways it alleviates pain points of business travel.

You will learn:

  • how to make a mobile business payment—and how easy it can be for both customer and merchant
  • the security and data benefits mobile brings to your card program
  • enhancements coming to the B2B mobile wallet in the not-too-distant future 

Delivering traditional card-based payment products as well as cardless, mobile and online solutions, Silver Partner Sponsor U.S. Bank Corporate Payment Systems (CPS) helps commercial clients around the world reduce payment costs, enhance controls and streamline their payment process. CPS focuses on client-centric innovations and spans aviation, health care, payables, fleet, transportation and travel. Visa and Mastercard solutions are offered in the United States, Canada and Europe.

Payment TransformationChange Your Data into a Superhero (End-Users Only)
Presented by: Jeannette Bugg, Director, B2B Card & Comprehensive Payables, Bank of America Merrill Lynch; and Larry Andress, Manager, National Health Care, Institutions & Public Sector Card Account Management

Are you tapping into the full power of your data to maximize electronic payment adoption for your organization? In this session, we’ll explore the following key topics:

  • use of predictive analytics to identify the best payment options for buyer and supplier
  • leverage spend data to target, enable and retain suppliers
  • enhanced data sources―what they are and how they can benefit your organization and your suppliers
  • benchmarking to gauge program success and drive future growth

Alliance Partner Sponsor Bank of America Merrill Lynch is a leading provider of card solutions to companies, globally, and to federal, state and local government entities in the United States. We will work with you to understand your unique payments processes and work to deliver integrated electronic solutions designed to help increase efficiency, visibility and control.

The Impact of Digital Currencies on Faster Payments and Interoperability in the Global Economy
Presented by: Monika Saksena, Vice President, Global Commercial Services, American Express

In recent years, the push for faster payments has greatly accelerated. Exacerbating this is the fact that we’re all using long outdated systems and frameworks that are hard, if not impossible, to change.
A key part of the push for faster payments lies within the need for substantially improved cross-border payments and interoperability between countries. Currently, sending money abroad from the U.S. can take up to five days with limited transparency into cost, status and delivery time. These pain points are a barrier to economic growth and global expansion of products and services.

Learning Objectives/Key Takeaways

  • Why Distributed Ledger Technologies and Digital Currencies—Use cases, applicability, future scenarios.
  • Considerations of technological feasibility, transparency and dispute/error resolution.
  • How does fraud risk increase as payments move faster? We want faster payments but not at the expense of safety and security.

Gold Partner Sponsor American Express is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at, and connect with us on,, and links to products, services and corporate responsibility information: charge and credit cardsbusiness credit cardsPlenti rewards programtravel servicesgift cardsprepaid cardsmerchant servicesAccertifyCorporate Cardbusiness travel and corporate responsibility.


Links to Other Session Types

Pre-Conference Workshop
General Sessions
Educational Breakout Sessions
 Provider Demonstrations
Partner Sponsor Educational Breakout Sessions
Roundtable Topics 


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Featured Items
Event Calendar

Reporting: Who, What, When, Why and How—Best Practices for Program Management

NAPCP Commercial Card Regional Forum - San Francisco, CA

4/9/2018 » 4/12/2018
2018 NAPCP U.S. Annual Commercial Card and Payment Conference - San Diego

2018 Pre-Conference Workshop: Strategies for Building the Foundation to a Successful P-Card Program

P-Card Reconciliation: Best Practices and Strategies for Success

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