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Sample Speaking Topics for the NAPCP Annual Commercial Card & Payment Conference


                                              Speaking Topics and Categories

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Submit proposal by October 2, 2017

  

Contents


2017 NAPCP Annual
Conference Breakout Session

 


2017 Conference Audience Demographics 

 
 

Commercial Card Types

The NAPCP Commercial Card and Payment Conference reflects a broad scope that includes all card types:

  • Purchasing Card programs
  • Travel Card and Lodge Card programs
  • Prepaid Cards (Stored Value Cards, Payroll Cards, Debit Cards )
  • Electronic Payables solutions
  • Fleet Card program
  • Ghost Cards
  • One Card solutions
  • Declining Balance Cards
  • Other commercial payment types

 

Sectors and Industries
  • Corporate—public and private organizations, all industries including highly regulated organizations, government contractors, non-profits, health care, technology, petroleum and more
  • Government—federal, state and local agencies, including K-12 education
  • Higher Education—colleges, public and private universities, institutes of technology, research institutions

 

Sample Topics  
These are just suggested topics to get you started; please feel free to submit a proposal with your own topic idea.
Audit
  • Timing of implementation and ongoing audits
  • What transactions to audit
  • Explanation of audit process/program
  • Defining roles/responsibilities
  • Creating consistent repercussions for non-compliant cardholders
  • Dealing with defiant cardholders/upset managers, etc.
  • Internal fraud and how it could happen to your organization
  • Working with auditors
  • Using Level 3 data
  • Outsourcing processes
  • Technology/software
  • Examples of internal fraud
Communication
  • Elements of an effective Commercial Card webpage
  • Sharing of information: what topics/how often
  • Determining style of communication for your organization
  • Communication techniques
  • Maximizing your internal website
Controls
  • Creating the right balance
  • Structure of a cardholder agreement
  • Specific controls for Department Cards—why the need/controls/when to use
  • Risk analysis
  • Reporting 
  • Data security
Data Security 
  • Biometrics
  • Blockchain
  • Fake CEO scams
  • Phishing
Efficiencies 
  • Calculating payment costs (checks versus other payment options)
  • Achieving time savings through efficiencies
  • Determining Merchant Category Codes (MCCs)
Emerging Trends 
  • Payment apps
  • Blockchain
  • Outsourcing of processes
ePayable Specific 
  • Implementation / integration process
  • Supplier recruitment
  • Internal process development
  • SIP versus BIP / push versus pull
  • Optimizing working capital / increase of days payable outstanding (DPO)
  • Efficiencies
Fraud 
  • Types of fraud
  • Experiences with actions by the cyber-criminal community
  • Effects from breaches, compromising of cards
  • Obtaining a Fraud Liability Waiver
  • Fraud statistics by payment method
  • Security of mobile apps
  • Chip and PIN/EMV
Global Programs
  • Complying with regulatory requirements in specific countries (e.g., tax)
  • New government regulation by country
  • Canadian-specific topics
  • Country profiles
  • Global training processes
  • Contracting options for global programs
  • Program issues by world regions outside of North America (EMEA, Latin America, Asia)
  • The Single Euro Payments Area (SEPA)
  • Trends in countries outside the United States
  • Foreign transaction fees, taxes and expense reporting
  • Case Studies*

    * Invite your global counterparts to participate

Industry Outlook, Trends and Benchmarking
  • Emerging solutions
    • Chip and PIN
    • Google and PayPal payments
    • Mobile payments/apps
    • Digital currency
    • Social media payments
    • Blockchain
    • Tokenization
  • Results of industry studies
  • Benchmark information
  • Use of dashboards
  • Security of mobile apps
Legal and Regulatory Impacts / Compliance
  • Payment compliance
  • Navigating recent regulations
    • Past examples include the Durbin Amendment and OFAC;  PSD2
  • Managing global regulatory regimes
  • Sales/use tax requirements and compliance strategies
  • Complying with regulatory transparency requirements
  • EMEA
  • Latin America
  • APAC
Merchant Services 
  • Interchange pricing structure/surcharging
  • Payment processing technology
  • Data security
  • Merchant payment portals (e.g., PayPal)
  • Level 3 data
New Program / Restructuring
  • Where to begin
  • Obtaining external help/tips (eNetworking, card issuer/provider)
  • RFP process
Payment Information Beyond Commercial Card
  • Blockchain
  • ACH versus checks
  • Payment trends
  • Real-time payments
  • Accounts payable automation (e.g., e-Invoicing, vendor portals, EDI)
P-Card Specific
  • RFP
  • Best Practices
  • Cost savings
  • Efficiencies
  • Card types
  • Policies/Procedures
  • Professional administrator
  • Optimization
  • Management
  • Supplier Recruitment
Policies / Procedures
  • Key elements of policies and procedures
  • Manuals for cardholders and administrators
Professional Development
  • Presentation development and delivery
  • Motivating behavior change
  • Understanding your audience
  • Lifelong learner
  • Networking
  • Communicating with senior management
  • How to become a change agent
Program Expansion 
  • Adding new products (e.g., ePayables, travel expense software, etc.)
  • Offering card types to satisfy varying needs (department, declining, ghost, etc.)
  • Participating in a card issuer's local cooperative
  • Benefits of eNetworking
  • Success in gaining upper management approval
  • Dynamic discounting
  • Supplier acceptance strategies
  • Successful collaboration between A/P and Procurement
  • ePayable success stories
  • A/P automation software (e.g., Basware, Kofax, Corcentric)
Program Management
  • Reconciliation process
  • Emergency preparedness
  • One Card or various cards (e.g., Fleet, Travel, etc.)
  • Determining program personnel needs
  • Separation of duties (what, why, how)
  • Developing job descriptions
  • Managing dual roles within an organization
  • Surcharging and how it affects your program
  • Strategies for improving cardholder compliance
  • Converting to a One Card program
  • Talent management / change management
  • Successful collaboration with Human Resources
  • Optimization of working capital
  • Eliminating manual processes
Provider Relations
  • Choosing a good fit for your organization
  • Implementing a new program
  • Switching from one provider to another / analytical process
  • Managing multiple providers
  • Collaborating to reach success—provide examples
Records Retention and Imaging
  • Imaging solution for card programs
  • Supporting documentation (records) requirements and rationale
  • Records retention practices (e.g., location, format, duration)
  • Going paperless
  • Use of technology
Reporting and Analysis
  • Data-mining approaches/tools
  • Reporting for program management / dashboards
  • Benchmarking/key metrics to evaluate a card program
  • Conducting a risk analysis
  • Effective cardholder/management surveys
Segment Specific  
  • Government / K-12
    • encumbering funds
  • Higher Education
    • grant accounting compliance
  • Highly Regulated Industries
Supplier Relations
  • Economics of card acceptance to the supplier community (costs, fees, large-ticket interchange)
  • Understanding the acquiring process
  • Determining appropriate payment methods for different purchases and/or suppliers
  • Collaborating with the card issuer to achieve supplier acceptance
  • Supplier perspective
  • ePayables specific
Technology Solutions 
  • Compliance
  • Integration for specific systems (e.g., ERP systems, contract management systems, eProcurement, etc.)
  • Automation opportunities
  • A/P automation software (e.g., Basware, Kofax, Corcentric)
Training
  • Classroom, one-on-one or self-administered
  • Determining training topics
  • Evolution of a training program
  • Training tools and techniques (testing/scoring capabilities)
Travel Specific
  • Liability
  • Policy
  • Data analytics
  • Ease of use
  • Gaining efficiencies through use of external software programs
  • Use of virtual cards/prepaid cards
  • International travel benefits/consequences
  • Automated expense management
  • Bleisure (business and leisure combined)
                          
 

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Certified Purchasing Card Professional Credential 
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for the October 2017 testing period.

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