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Sample Speaking Topics for the NAPCP Annual Commercial Card & Payment Conference

 Speaking Topics and Categories



Submit proposal by October 1, 2016




2016 Conference Audience Demographics 



Session Categories Defined

Core sessions These sessions focus on infrastructure and/or elements necessary for building or managing a successful program of any type (e.g., traditional P-Card, Corporate Travel Card, ePayables).
Global sessions As this category implies, these sessions center on one or more aspects of the payments landscape outside the United States.
Industry sessions These sessions offer education related to the Commercial Card and Payment industry overall, providing a unique perspective; for example, trends, emerging technology, regulations, study results, etc.
Strategy sessions

Going beyond the core, these sessions address improvement, solutions and/or tactics to enhance card programs or, more broadly, commercial payments.


Commercial Card Types

The NAPCP Commercial Card and Payment Conference reflects a broad scope that includes all card types:

  • Purchasing Card programs
  • Travel Card and Lodge Card programs
  • Prepaid Cards (Stored Value Cards, Payroll Cards, Debit Cards )
  • Electronic Payables solutions
  • Fleet Card program
  • Ghost Cards
  • One Card solutions
  • Declining Balance Cards
  • Other commercial payment types


Sectors and Industries
  • Corporate—public and private organizations, all industries including highly regulated organizations, government contractors, non-profits, health care, technology, petroleum and more
  • Government—federal, state and local agencies, including K-12 education
  • Higher Education—colleges, public and private universities, institutes of technology, research institutions


Sample Topics                             
These are just suggested topics to get you started; please feel free to submit a proposal with your own topic idea.
  • Timing of implementation and ongoing audits
  • What transactions to audit
  • Explanation of audit process/program
  • Defining roles/responsibilities
  • Creating consistent repercussions for non-compliant cardholders
  • Dealing with defiant cardholders/upset managers, etc.
  • Internal fraud and how it could happen to your organization
  • Working with auditors
  • Elements of an effective P-Card webpage
  • Sharing of information: what topics/how often
  • Determining style of communication for your organization
  • Communication techniques
  • Maximizing your internal website
  • Creating the right balance
  • Structure of a cardholder agreement
  • Department Cards—why the need/controls/when to use
  • Calculating payment costs (checks versus other payment options)
  • Achieving time savings through efficiencies
  • Determining Merchant Category Codes (MCCs)
  • Types of fraud
  • Experiences with actions by the cyber-criminal community
  • Effects from breaches, compromising of cards
  • Obtaining a Fraud Liability Waiver
  • Fraud statistics by payment method
  • Security of mobile apps
  • Chip and PIN / EMV
Global Payments
  • Complying with regulatory requirements in specific countries (e.g., tax)
  • Canadian specific topics
  • Contracting options for global programs
  • Program issues by world regions outside of North America (EMEA, Latin America, Asia)
  • The Single Euro Payments Area (SEPA)
  • Trends in countries outside the United States
  • Foreign transaction fees, taxes and expense reporting
  • Case Studies*

    * Invite your global counterparts to participate

Industry Outlook, Trends and Benchmarking
  • Emerging solutions
    • Chip and PIN
    • Google and PayPal payments
    • Mobile payments
    • Digital currency
    • Social media payments
  • Results of industry studies
  • Benchmarks
  • Use of dashboards
  • Security of mobile apps
Legal and Regulatory Impacts / Compliance
  • Payment compliance
  • Navigating recent regulations
    • Past examples include the Durbin Amendment and OFAC
  • Managing global regulatory regimes
  • Sales/use tax requirements and compliance strategies
  • Complying with regulatory transparency requirements
Merchant Services 
  • Interchange pricing structure/surcharging
  • Payment processing technology
  • Data security
  • Merchant payment portals (e.g., PayPal)
New Program
  • Where to begin
  • Obtaining external help/tips (eNetworking, card issuer/provider)
  • RFP process
Payment Information Beyond Commercial Card
  • ACH versus checks
  • Payment trends
  • Real-time payments
  • Accounts payable automation (e.g., e-Invoicing, vendor portals, EDI)
Policies / Procedures
  • Key elements of policies and procedures
Professional Development
  • Presentation development and delivery
  • Motivating behavior change
  • Understanding your audience
Program Expansion 
  • Adding new products (e.g., ePayables, travel expense software, etc.)
  • Offering card types to satisfy varying needs (department, declining, ghost, etc.)
  • Participating in a card issuer's local cooperative
  • Benefits of eNetworking
  • Success in gaining upper management approval
  • Dynamic discounting
  • Supplier acceptance strategies
  • Successful collaboration between A/P and Procurement
  • ePayable success stories
  • A/P automation software (e.g., Basware, Kofax, Corcentric)
Program Management
  • Reconciliation process
  • Emergency preparedness
  • One Card or various cards (e.g., Fleet, Travel, etc.)
  • Determining program personnel needs
  • Separation of duties (what, why, how)
  • Developing job descriptions
  • Managing dual roles within an organization
  • Surcharging and how it affects your program
  • Strategies for improving cardholder compliance
  • Converting to a One Card program
  • Talent management/change management
  • Successful collaboration with Human Resources
  • Optimization of working capital
Provider Relations
  • Choosing a good fit for your organization
  • Implementing a new program
  • Switching from one provider to another/analytical process
  • Managing multiple providers
  • Collaborating to reach success—provide examples
Records Retention and Imaging
  • Imaging solution for card programs
  • Supporting documentation (records) requirements and rationale
  • Records retention practices (e.g., location, format, duration)
  • Going paperless
Reporting and Analysis
  • Data-mining approaches / tools
  • Reporting for program management / dashboards
  • Benchmarking / key metrics to evaluate a card program
  • Conducting a risk analysis
  • Effective cardholder / management surveys
Supplier Relations
  • Economics of card acceptance to the supplier community (costs, fees, large-ticket interchange)
  • Understanding the acquiring process
  • Determining appropriate payment methods for different purchases and/or suppliers
  • Collaborating with the card issuer to achieve supplier acceptance
  • Supplier perspective
Technology Solutions 
  • Compliance
  • Integration for specific systems (e.g., ERP systems, contract management systems, eProcurement, etc.)
  • Automation opportunities
  • A/P automation software (e.g., Basware, Kofax, Corcentric)
  • Classroom, one-on-one or self-administered
  • Determining training topics
  • Evolution of a training program
  • Training tools and techniques (testing / scoring capabilities)
  • Liability
  • Policy
  • Data analytics
  • Ease of use
  • Gaining efficiencies through use of external software programs
  • Use of virtual cards / prepaid cards
  • International travel benefits / consequences
  • Automated expense management

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