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Workshop and Breakout Sessions for the NAPCP European Commercial Card and Payment Conference


About the Conference Agenda Conference Sessions
Venue & Travel Speakers Sponsors

General Sessions

The Gold Standard in Commercial Card Benchmarking
Presented by: Richard Palmer, Ph.D., CPA, President, RPMG Research Corporation & Professor and Copper Dome Faculty Research Fellow Southeast Missouri State University
Sponsored by: Visa Europe

The presentation will address:

  • the value and role of benchmark data in improving Commercial Card user and Commercial Card issuer performance
  • a sampling of key benchmark data points across Purchasing Card, Virtual Card and Travel Card platforms
  • facts regarding loss experienced from fraud (internal and external) and misrepresented use of Purchasing Cards
  • current challenges to Commercial Card spending growth
  • evolving technologies and their potential impact on Commercial Cards


End-User Sessions


Deploying B2B Commercial Card Payment Solutions—Top Tips from an End-User Perspective
Presented by: Caroline Knibb, B2B Operational Lead and Jessica Long, P2P Specialist, BP PLC

Attendees will leave with the knowledge of best practise when deploying a Commercial Card programme in the following areas:

  • evaluate opportunity
  • develop strategy
  • engage stakeholders
  • evolve deployment plan
  • implement plan
  • programme management
  • expand and optimise programme


How Supplier Engagement is Taking Leeds City Council’s Purchasing Card Programme to the Next Level
Presented by: Clare Colman, Head of Financial Services, Business Support Centre, Leeds City Council

How do you grow an established Purchasing Card programme from £40m to £100m? The efficiencies both externally for suppliers and internally for the end-user may look compelling, yet often taking your programme to the next level is challenging.

Attendees will leave the session with an awareness of:

  • the barriers both internally and externally to consider when growing your Purchasing Card programme
  • key stakeholders to work with to overcome the internal barriers
  • key messages to discuss with suppliers to overcome the external barriers
  • how to prioritise areas of spend that may be suitable for a Purchasing Card programme

Conference Sponsor Sessions 

Invisible Payments? Whatever Next?

Presented by: James Lee, Business Development, Barclaycard Global Commercial Payments
Sponsored by Barclaycard

Payments have long been thought of as an overhead. A cost to the business. A necessary function. However, with new technology, new funding options and new process innovations, that’s all changing. Having been overlooked for so long, payments are quickly becoming the new way to create value for your business and potentially a way to create a competitive advantage.

In this session you will:

  • understand the value behind a card-based payments programme
  • discover recent trends and advances in payments
  • learn a tangible way that you can start to make payments work for you and your suppliers


Are you a B2B Hero? Practical Steps to Optimise your Payments Strategy

Presented by: Mike McCarthy, Channel Manager, EMEA
Sponsored by Fraedom

The payments landscape is complex and constantly changing. The business case for B2B card payments is becoming increasingly more compelling. Key steps to build, grow and optimise card payments will be shared during this session:

  • Agree the internal business case
  • Build your payment plan and partnerships
  • Customise to ensure control, convenience and cost savings



Communicating The Value of Commercial Cards

Presented by: Erwan Le Grand, Global Head of Client Engagement & Portfolio Optimisation, HSBC Corporate Cards
Sponsored by HSBC

There is no debate that getting payment data directly to where it is needed creates cost savings and value added management information for buyers and suppliers alike.
However the ‘value proposition’ of different payment types is not always well enough communicated across the market - resulting in lost opportunities.


This session explores the different components of the true value of Commercial Cards, looking beyond MI and potential revenue stream.


Roundtable Discussion Topics

  • Combating Fraud and Misuse, facilitated by Carmela Mesquita, Visa Europe
  • Getting it Right: Implementation and Optimization, facilitated by
    Erwan le Grand, HSBC
  • Policies and Procedures, facilitated by James Lee, Barclaycard
  • Travel Optimization, facilitated by Denise Fletcher, Fraedom
  • VAT Reclamation, facilitated by Clive Gould, Taxeo

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Featured Items
Event Calendar

Shifting Perspective: Increasing Supplier Acceptance in Your ePayables

Complimentary Webinar by Taxback International | VAT Recovery: What’s in it for me?

Complimentary Webinar by American Express Canada | Holding Onto Your Money Longer

Capital One Complimentary Webinar: Evolution of the Commercial Payments Landscape

MUFG Virtual Demo: Cards Authorized While You Watch – is it Magic or Buyer-Initiated Payments

Copyright © 1999 - 2016 NAPCP - Advancing Commercial Card & Payment Practices Worldwide
Certified Purchasing Card Professional Credential 
The next application due date is February 28, 2017
to take the exam at the Annual Conference on April 10, 2017.

Complimentary resource for all website visitors.
Order your copy today!
NAPCP members, $159; non-members, $209