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Industry Surveys/Research by the NAPCP

2013 Research Surveys


Research Reports  Research Status

End-User Perspectives on Suppliers' Acceptance of Card Payments (second edition)

Conducted by First Annapolis Consulting and NAPCP

Goals: To understand end-users' practices and the related challenges when working with suppliers on card acceptance, as well as garner end-users' knowledge about acceptance and their perceptions of suppliers. This report compares the two surveys completed in 2009 and 2013.

Report of results now available.
Learn more... 
Available for purchase now: Webinar of research highlights  
Hear Frank Martien share his insight regarding supplier acceptance.

Salary Survey for End-Users and Providers

Conducted by NAPCP

Goals: To explore program management staffing for end-user organizations, the salaries of individuals working in the card industry (end-users and providers), and attributes that might impact salary in order to help industry professionals and employers alike make informed decisions relative to staffing and compensation.

Report of results now available.
Learn more...

P-Card/One Card Program Controls:
Public vs. Private Sector Organizations

Conducted by Mercator Advisory Group and NAPCP

Goals: To compare and contrast approaches used by public and private sector organizations for managing the control environment of their respective P-Card/One Card.

Report of results now available.
Learn more... 


Electronic Payments Survey

Conducted by PayStream Advisors and NAPCP

Goals: To increase corporate AP and purchasing managers’ ability to distinguish between P-Card technology solution providers and the various solutions that they offer. The secondary objective is to help solution resellers and integrators further develop and differentiate their solution sales through comparative assessment with other technologies and solutions.

Report of results
available to members.

On-demand webinar available for purchase by all.

Reports Pending Status

Accounts Receivable Perspectives on Card Acceptance 

Conducted by First Annapolis Consulting and NAPCP 

Goals: To identify the challenges and benefits of card acceptance for B2B transactions, as well as the related practices, from the perspective of suppliers. If desired, read more details...


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               All surveys are conducted through the SurveyMonkey® tool.

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Reporting: Who, What, When, Why and How—Best Practices for Program Management

NAPCP Commercial Card Regional Forum - San Francisco, CA

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