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Trends in Commercial Card and Program Management
NAPCP | TSYS® Research Survey


In collaboration with the NAPCP, TSYS conducted an online survey of more than 250 Purchasing Card professionals from April to May 2016. The survey was broken into sets of questions covering aspects of Purchasing Card (P-Card) and travel and entertainment (T&E) Card programs, electronic accounts payable (EAP), alternative B2B payment solutions, expense management, mobile payments and account servicing through mobile notifications. The objectives of this research include: 

-Understanding end-use satisfaction and concerns with their card programs, products and services.

-Defining end-user familiarity with emerging technologies such as mobile payments and dynamic discounting.

-Exploring how providers address the end-user program needs and facilitate card program growth.

 Executive Summary

(members and complimentary subscribers)

Complete Report

(members only)

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