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Managing Payment Technology Innovation
NAPCP | Capital One Research Survey


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Executive summary
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Managing Payment Technology Innovation


Members, download this report to see key findings that discuss:

  • The level of impact that change in the payment industry has on an organization.

  • If new payment technologies are viewed as important and exciting organizations or if they are viewed as burdensome.

  • The types of "new" payment technologies most organizations have adopted or are planning to adopt.

The results of this survey were encouraging. They demonstrated that Commercial Card payment professionals have an increasing sophisticated understanding of the advantages of many new payment technologies.

At the same time, the survey revealed a number of issues that impede widespread adoption of these payment technologies. They are:

Source: Managing Payment Technology Innovation white paper by the NAPCP and Capital One

The survey points to two recommendations - one for industry associations and the other for payment providers - that can help alleviate these issues.

How to Obtain the Report

The report, Managing Payment Technology Innovation, is free to NAPCP members.

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