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EMEA Commercial Card Regional Forum - London, England
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EMEA Commercial Card Regional Forum - London, England

A one-day NAPCP educational and networking event sponsored Visa, Inc. and hosted by NAPCP

 Export to Your Calendar 6/14/2018
When: Thursday, 14 June 2018
9:30 to 16:00
Where: Visa, Inc.
1 Sheldon Square
London W2 6TT
Contact: Heidi Kaliher
(952) 546-1880 ext. 4

Online registration is available until: 6/11/2018
« Go to Upcoming Event List  

NAPCP Regional Forum
London, England
14 June 2018
 9:30 to 16:00
1 Sheldon Square
London, England

 All are welcome!

Registration is limited to one attendee per provider organisation
Registration must be completed by 11 June 2018

 Hosted by

Sponsored by

Please join Visa, Inc. and the NAPCP for this one-day educational and networking
event for 
Commercial Card and payment professionals to gather together 
to share programme goals, challenges and build one's peer network. 



9:30 - 10:00 Registration and Coffee

10:00 - 10:10 Welcome & Introductions
Speaker: Diane McGuire, CPCP, Managing Director, NAPCP

10:10 - 10:40

NAPCP Tour and Research Roundup
Heather Miller, CPCP, Community Engagement Manager, NAPCP

As part of its core mission, the NAPCP sponsors research and publishes timely and relevant white papers, survey results and other documents. Collaborating with our partners, we undertake these projects to support Commercial Card and Payment professionals working in the trenches, and the providers who serve them. Heather will provide an update on NAPCP initiatives and feature information recently released in the NAPCP Fraud Prevention and Detection Report.

Strategies and greater detail will include:
-explain the difference between fraud and misuse
-establish efficient controls to defer fraud
-discuss how to prevent fraud
-transform into fraud detectives

Speaker Biography:
Heather is the community engagement manager for the NAPCP. Before her involvement with the NAPCP, Heather worked at University of Phoenix for nine years. In addition to her responsibilities as procurement operations manager, Supplier Relationship Management and Training, she managed the Purchasing Card and Corporate Card programmes. She served as the primary resource to approximately 4,000 cardholderscreating, managing, and auditing card and travel policies. Heather completed her MBA in May 2017 and holds the Certified Purchasing Card Professional (CPCP) and Senior Professional in Supply Management (SPSM) credentials.

10:40 - 11:10

Enhancing Supplier Relationships - How to Create a Win/Win Payments Partnership
Speaker: Simon Thompson, Commercial Market Development, Visa, Inc.

Evolving the conversations with suppliers from card acceptance to the co-creation of an effective receivables enablement strategy. The tools that gateways, issuers and acquirers can bring to bear to enable you to have these conversations and some of the identifiers as a buyer you should look out for to enable these conversations:

-what Gateway services can offer suppliers
-some flags to identify the case for card receivables for your suppliers
-what levers can be used in effective supplier enablement

Speaker Biography:
Simon is responsible for Visa Business Solutions' market development in the UK and Ireland. Simon has over 20 years' experience in the payments industry and has held leadership roles with both issuers and acquirers, including: Royal Bank of Scotland, Lloyds Bank, WorldPay, Diners' Club and American Express.

11:10 - 11:20 Break
11:20 - 12:05

Getting Through the Challenges of a Multi-Country T&E Card Programme Implementation

Speaker: Marie-Christine Bonin, Senior Expense Accounting Specialist, Mentor Graphics

Are you operating in multiple European countries, and is the lack of a unified card programme leaving a gap in your Travel & Expense management processes? Join Marie-Christine as she shares lessons learned from Mentor Graphics' journey to overcome these obstacles resulting in a successful and cohesive programme!

Attendees will learn about:
-moving from an eclectic landscape of local card programmes to an integrated corporate T&E card programme for Europe
-developing the key elements of a successful programme
-details regarding country-specific requirements for Ireland, UK, Germany, France, Sweden, Poland, Romania, Finland, Netherlands, Italy and their impact on managing a T&E Card programme
-adjusting to evolving European regulations such as Payment Services Directive 2 and Multilateral Interchange Regulation

Speaker Biography:
Marie-Christine joined Mentor Graphics in 2009 as part of the HR expense accounting and Concur Support team. They support over 7,000 employees in 32 countries. Previously, Marie-Christine held different roles in the software and hardware industry. Marie-Christine has tenured experience in customer service, order fulfillment and finance. In Mentor Graphics, she has been part of the Concur implementation project and more recently, played a key role in driving the European T&E card implementation forward.


12:05 - 12:50

Avoid the Pitfalls While Implementing P-Cards
Speaker: Gaurav Kukreja, T&E Project Manager, Spectris

Implementing a Purchasing Card programme can be a difficult process for many organisations. Join Gaurav as he shares his journey with 3M: from spend analysis through programme implementation, and sharing important lessons learned. 

Attendees will leave with the knowledge of:
-key things to look for in a card service provider when conducting the Request for Proposal process. For example, the ability to provide mock data or dummy feeds for testing expense management system, the capability of grouping MCC codes, using a regional EMEA-wide contract wherever possible, and the specifics on whether the card application process is automated or manual
-critical to-dos internally for successful implementation, such as cross-team engagement (HR, IT, Tax, Finance), decisions on where to house VAT recovery (in-house vs. outsourced), obtaining senior management buy-in and local support, and change management related to training and post go-live support
-share important lessons learned: the importance of testing expense management tool and expense categories to validate VAT considerations and calculations

Speaker Biography:
Gaurav has implemented and managed various card programmes, including T&E, P-Card and Lodge Cards alongside business travel management since 2007. He has worked in various multinationals like GE, Visa, Microsoft and 3M where he has been part of various key implementation projects and initiatives, including VAT recovery on card charges, RFP for Global Travel Agency, policy compliance, training, integration of acquired businesses into existing programmes, various automations, business cases, etc. He has experience managing card programmes of all major payment networks, including Visa, Mastercard and American Express. He also managed operations with the help of onshore and offshore teams in the past. He joined 3M last year where he has started with understanding landscape in different countries and implemented Purchasing Cards in 13 countries across EMEA so far (more to go).

12:50  - 13:50 Networking Lunch

13:50 - 14:50

Roundtable Discussions
Roundtables are a highlight of Regional Forums. Roundtables provide a casual exchange of ideas between end-users and providers. Let us know what you would like to discuss. Complete the registration form and include your ideas. 

Possible topics include:

  • Overcoming Challenges
  • Opportunities on the Horizon
  • Risk Assessment
  • Policies/Procedures
  • Travel
14:50 - 15:00 Open Discussion and Wrap-Up
Speaker: Diane McGuire, CPCP, Managing Director, NAPCP

15:00 - 16:00 Networking Reception


Location, Parking and Other Logistical Information

Visa, Inc.
1 Sheldon Square
London, England
W2 6TT

Once onsite, all registrants will need to enter through the reception area where a name badge will be provided. A Visa staff member will accompany registrants to the meeting room.

Click the link for a detailed map on how to get to 1 Sheldon Square.

Parking is not available.


Registration Rates
Complimentary for NAPCP end-user members and end-user complimentary subscribers

$100 for NAPCP Provider members and $595 for Provider complimentary subscriber

(Registration includes continental breakfast, lunch and reception)
Registration is limited to one attendee per provider organisation

Please note: We have a capacity of 48 attendees.

Registration is limited to one attendee per provider organisation. 

Registration must be completed by 11 June. 

Please click the blue Register button at the top right of this page. You will need to sign into your NAPCP profile. If you do not have an NAPCP profile, go here to establish a complimentary subscriber profile and then complete the registration process.
Please see the NAPCP cancellation policy.

Continuing Education Points You must be a registered attendee of this regional forum to earn (1) 1.0 point toward CPCP initial eligibility or recertification and/or (2) receive supporting documentation for possible continuing education credit toward other professional certifications.

Hotel Guest Rooms

The NAPCP is not holding a room block at an area hotel. Overnight hotel reservations are made on one's own.

Dress Code Dress is business casual. The meeting room temperature may fluctuate. Please dress and plan accordingly. 

Contact For more information, please contact Heidi Kaliher at or telephone at (952) 546-1880 ext. 4


: If you are unable to attend, please notify us as soon as possible. A partial refund will be issued for cancellations made more than one week prior to the start of the event. An administration fee, equal to 50% of the registration fee, applies.

Registered delegates who do not attend or cancel less than one week prior to the event are liable for the entire fee. Cancellations must be in writing to

PROGRAMME CHANGES AND CANCELLATIONS: The NAPCP reserves the right to make changes in programmes and speakers or to cancel programmes if enrollment criteria are not met or when conditions beyond its control prevail. The NAPCP will make every effort to contact each enrollee if a programme is cancelled. If a programme is not held for any reason, the NAPCP's liability is limited to the refund of the registration fee only. 

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