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End-User Perspectives on Suppliers' Acceptance of Card Payments
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 Export to Your Calendar 6/26/2018
When: Tuesday, June 26, 2018
10:00 AM
Where: United States
Presenter: Frank B. Martien, Managing Director, Accenture Payments
Contact: Day of Contact: Heidi Kaliher
(952) 546-1880, ext. 4

Online registration is available until: 6/26/2018
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End-User Perspectives on Suppliers’ Acceptance of Card Payments

Presented by Frank B. Martien, Managing Director, Accenture Payments


Tuesday, June 26, 2018

European Participation Time

5:00 p.m. European Summer Time (CEST)

U.S. / Canada Participation Times

8:00 a.m. Pacific | 9:00 a.m. Mountain | 10:00 a.m. Central | 11:00 a.m. Eastern




Open to all NAPCP members and subscribers.

Now in its third edition, the 2017 NAPCP/Accenture supplier acceptance survey not only shows current practices, but also reveals our trajectories through 2009 and 2013 survey perspective.

An overview of the results include:

  • supplier acceptance rates for both P-Card and ePayables by world region and product category
  • why suppliers accept Commercial Card payments and reasons why they resist
  • accuracy and uses of Level 2 and 3 data
  • end-user knowledge of supplier benefits and associated value
  • a comparison of allowable transaction sizes

Explore with us additional key findings and imperatives:

  • acceptance of P-Cards, One Cards and ePayables is improving
  • many tactics are available for you and your provider to promote acceptance
  • end-users who proactively educate their suppliers on the value of accepting card payments outperform their peers in every metric
Target Audience

Program managers, program administrators, senior managers and anyone with a vested interest and/or associated with working with supplier acceptance of Commercial Card payments.


Frank B. Martien, Managing Director, Accenture Payments

Frank joined First Annapolis Consulting (now part of Accenture) in 1996 and leads the firm’s Commercial Card and B2B practice within Accenture. Frank has supported a broad spectrum of providers and end-user organizations on matters related to their Commercial Card programs. Frank received his undergraduate degree from Washington & Lee University, with Magna Cum Laude and Phi Beta Kappa honors, and his MBA from The Darden School at the University of Virginia where he received the Faculty Award for Academic Excellence by graduating in the top-10% of his class.

Date, Time and Event Duration

Tuesday, June 26, 2018

U.S. Participation Times
8:00 a.m. PDT | 9:00 p.m. MDT | 10:00 p.m. CDT | 11:00 p.m. EDT

European Participation Time
5:00 p.m. European Summer Time (CEST)


(If you are outside these times to participate live, a recording of the webinar can be ordered in the NAPCP store usually within one week following the event.)


The 60-minute presentation is for NAPCP members and NAPCP subscribers. This session will consist of a presentation, followed by time for questions and answers (Q&A).

Cost and
Onsite Group Participation

This webinar is complimentary for NAPCP members and $149.00 for NAPCP subscribers. 

Any number of colleagues can join the registrant at the same location and participate; however, only registered attendees earn continuing education credit. All individuals who need to earn credit for the event must register per the instructions below.

Continuing Education Credit

(Limited to Attendees)

In order to earn 0.25 points toward CPCP initial eligibility, re-certification or receive supporting documentation for possible continuing education credit, you must be (1) registered on the NAPCP website AND GoToWebinar, and (2) you must log into GoToWebinar the day of the webinar individually.


Attendance cannot be tracked if you do not log in individually and therefore you will not receive CPCP credit. 

Registration Process and Deadline

The NAPCP is using the GoToWebinar solution to facilitate the event. Please note the two-step registration process:

Step 1. Please click the blue Register Button at the top of this page. After you click "Submit," you will view a thank-you page that includes instructions and a hyperlink to the GoToWebinar event page.

Step 2. Click the GoToWebinar link in the thank-you page and simply enter your first name, last name and email address to "reserve your seat" in the webinar. This is an important step so that you receive instructions to join the webinar the day of the event.

Questions about GoToWebinar? Consult the GoToWebinar Quick Reference Guide.

Registration via the NAPCP website will close at 12:00 a.m. on the business day prior to the webinar.

Dial-in Number & Access Code

After registering, please contact your IT department to ensure that is on your organization's "Safe Sender" list. This is an important step so that you will receive email reminders and complete log-in details prior to the event.

At least one business day prior to the webinar, each registered participant will receive an email message from GoToWebinar with a dial-in number and access code. Please save this important email message. Your dial-in number and access code cannot be shared.


Submit Questions During the Webinar:
During the Q&A portion of the webinar, you will be able to submit questions using the intuitive GoToWebinar tool. You will receive instructions on how to use the tool during the first few minutes of the webinar.

Questions Not Answered During the Webinar:

Participants should contact the speakers directly if their questions (those relevant to the subject matter) are not answered during the webinar.

For More Information For more information, please contact Terri Brustad at 
Program Changes and Cancellations The NAPCP reserves the right to make changes in programs and speakers or to cancel programs if enrollment criteria are not met or when conditions beyond its control prevail. The NAPCP will make every effort to contact each enrollee if a program is cancelled. If a program is not held for any reason, the NAPCP's liability is limited to the refund of the program fee (if applicable) only.


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