Print Page   |   Contact Us   |   Your Cart   |   Sign In   |   Learn More
NAPCP Search
Middle Market Program Challenges—Common Challenges in Developing and Implementing a Program
Register Tell a Friend About This EventTell a Friend
 

Join Shanda Goodwin, CPCP, of Heartland Financial for this educational webinar that speaks directly to the middle market sector.

 Export to Your Calendar 9/18/2018
When: 1:00 PM
Where: United States
Presenter: Shanda Goodwin, CPCP, CPS Account Manager, Heartland Financial USA Inc.
Contact: Day of Contact: Heidi Kaliher
(952) 546-1880, ext. 4


Online registration is available until: 9/18/2018
« Go to Upcoming Event List  

 

Middle Market Program Challenges

Common Challenges in Developing and Implementing a Commercial Card Program

Presented by Shanda Goodwin, CPCP, CPS Account Manager

Heartland Financial USA Inc.

 

Tuesday, September 18, 2018

U.S. / Canada Participation Times

11:00 a.m. Pacific | 12:00 p.m. Mountain | 1:00 p.m. Central | 2:00 p.m. Eastern

 

Description

 


Open to NAPCP end-user members and subscribers.

Unlike large corporations, middle market organizations tend to have fewer resources to apply to a card program. This webinar examines the unique aspects of this sector and how to get card programs on the right track. Highlighted common challenges to be addressed include:

  • finding the right fit provider/issuer
  • lack of internal IT support
  • perception there will be a loss of control with card spend
  • identifying best practices
  • leveraging a card program in creating a payment strategy in pricing
Target Audience

Program managers, program administrators and support staff associated with or interested in Commercial Card programs in middle market organizations.

Presenter

Shanda Goodwin, CPCP, CPS Account Manager
Heartland Financial USA Inc.

Shanda Goodwin, CPCP and CPS account manager for Commercial Card Payment Solutions, a division of Heartland Financial USA Inc., has more than 20 years in the community banking industry with experience in product development, including retail, commercial and treasury management products, now responsible for growing and maintaining Commercial Card client relationships within a defined portfolio through annual reviews and ongoing program support. 

Date, Time and Event Duration

Tuesday, September 18, 2018

U.S. Participation Times
11:00 a.m. PDT | 12:00 p.m. MDT | 1:00 p.m. CDT | 2:00 p.m. EDT

 

(If you are outside these times to participate live, a recording of the webinar can be ordered in the NAPCP store usually within one week following the event.)

 

The 60-minute presentation is for NAPCP members and NAPCP subscribers. This session will consist of a presentation, followed by time for questions and answers (Q&A).

Cost and
Onsite Group Participation

This webinar is complimentary for NAPCP members and $149.00 for NAPCP subscribers. 

Any number of colleagues can join the registrant at the same location and participate; however, only registered attendees earn continuing education credit. All individuals who need to earn credit for the event must register per the instructions below.

Continuing Education Credit

(Limited to Attendees)

In order to earn 0.25 points toward CPCP initial eligibility, re-certification or receive supporting documentation for possible continuing education credit, you must be (1) registered on the NAPCP website AND GoToWebinar, and (2) you must log into GoToWebinar the day of the webinar individually.

 

Attendance cannot be tracked if you do not log in individually and therefore you will not receive CPCP credit. 

Registration Process and Deadline

The NAPCP is using the GoToWebinar solution to facilitate the event. Please note the two-step registration process:

Step 1. Please click the blue Register Button at the top of this page. After you click "Submit," you will view a thank-you page that includes instructions and a hyperlink to the GoToWebinar event page.

Step 2. Click the GoToWebinar link in the thank-you page and simply enter your first name, last name and email address to "reserve your seat" in the webinar. This is an important step so that you receive instructions to join the webinar the day of the event.

Questions about GoToWebinar? Consult the GoToWebinar Quick Reference Guide.

Registration via the NAPCP website will close at 12:00 a.m. on the business day prior to the webinar.

Dial-in Number & Access Code

After registering, please contact your IT department to ensure that GoToWebinar@citrixonline.com is on your organization's "Safe Sender" list. This is an important step so that you will receive email reminders and complete log-in details prior to the event.

At least one business day prior to the webinar, each registered participant will receive an email message from GoToWebinar with a dial-in number and access code. Please save this important email message. Your dial-in number and access code cannot be shared.

Questions

Submit Questions During the Webinar:
During the Q&A portion of the webinar, you will be able to submit questions using the intuitive GoToWebinar tool. You will receive instructions on how to use the tool during the first few minutes of the webinar.

Questions Not Answered During the Webinar:

Participants should contact the speakers directly if their questions (those relevant to the subject matter) are not answered during the webinar.

For More Information For more information, please contact Terri Brustad at Terri_Brustad@napcp.org. 
Program Changes and Cancellations The NAPCP reserves the right to make changes in programs and speakers or to cancel programs if enrollment criteria are not met or when conditions beyond its control prevail. The NAPCP will make every effort to contact each enrollee if a program is cancelled. If a program is not held for any reason, the NAPCP's liability is limited to the refund of the program fee (if applicable) only.

 


Sign In


Featured Items
Event Calendar

9/13/2018
AirPlus International, Inc. Virtual Demo: Invisible Payment-Using Virtual Payment Solutions for T&E

9/18/2018
NAPCP Commercial Card Regional Forum - Raleigh, NC

9/18/2018
Middle Market Program Challenges—Common Challenges in Developing and Implementing a Program

9/20/2018
Travel Card Advisory Team Presents Best Practices: The Liability Debate

10/23/2018 » 10/24/2018
Canadian Workshop: Commercial Card Program Management—Beyond the Basics

Copyright © 1999 - 2018 NAPCP - Advancing Commercial Card & Payment Practices Worldwide
Certified Purchasing Card Professional Credential 
The next application due date is Aug. 31, 2018 to take the 
exam during the October 2018 testing period

Complimentary resource for all website visitors.
$199 for Members; $259 for non-members. 
Join today and save!
NAPCP's dedicated IP address for e-mail is 24.73.102.78. Please add this IP address, napcp@napcp.org and @ymem.net to approved/"safe sender" list to ensure you receive NAPCP news & event notifications. 
You MUST log in to your profile to choose your preferences: Unsubscribe | Choose Email Preferences | Request Removal