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NAPCP Commercial Card Regional Forum - Tampa, FL
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NAPCP Commercial Card Regional Forum - Tampa, FL

A one-day NAPCP educational and networking event sponsored by NAPCP and hosted by Tampa International Airport

 Export to Your Calendar 11/7/2018
When: Wednesday, November 7, 2018
8:30 a.m. to 2:45 p.m.
Where: Tampa International Airport, 3rd Floor Main Terminal Building
4100 George J. Bean Parkway
Tampa, Florida  33607
United States
Contact: Heidi Kaliher
(952) 546-1880, ext. 4

Online registration is available until: 11/7/2018
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NAPCP Regional Forum
Tampa, FL
Wednesday, November 7, 2018
 8:30 a.m. to 2:45 p.m.

Tampa International Airport
3rd Floor Main Terminal Building
4100 George J. Bean Parkway
Tampa, FL 33607

 All Are Welcome! Please Join Us
Corporate, Higher Ed, Government/K-12 and Industry Providers

Sponsored By


 The NAPCP is seeking a sponsor
for this event. Contact Rachel Narveson
if you are interested.

Hosted By



Please join the NAPCP and Tampa International Airport for this one-day education and networking
event for 
Commercial Card and Payment professionals to gather together 
to share program goals, challenges and build one's peer network. 



8:30 - 9:00 a.m. Arrivals and Continental Breakfast

9:00 - 9:10 a.m. NAPCP Welcome & Introductions
Terri Brustad, CPCP, Manager of Content Services, NAPCP
9:10 - 9:20 a.m. Host Welcome
Edward R. Haines, Vice President of Procurement, Hillsborough County Aviation Authority

9:20 - 9:50 a.m.

NAPCP Overview and Industry Updates
Terri Brustad, CPCP, Manager of Content Services, NAPCP
As part of its core mission, the NAPCP sponsors research and publishes timely and relevant white papers, survey results and other documents. Collaborating with our partners, we undertake these projects to support Commercial Card and Payment professionals working in the trenches, and the providers who serve them. Terri will provide an update on NAPCP initiatives and feature the latest information in the industry. Details will include:

-recent survey findings in the Supplier Acceptance of P-Card and ePayables Payments report conducted by NAPCP and Accenture
-highlights from the NAPCP reports of Purchasing Card Best Practices and Optimizing Revenue Sharing
-special emphasis on the latest resources for managing a Commercial Card program

About the presenter:
Terri Brustad, CPCP, is the manager of Content Services. With over 15 years of Commercial Card experience, Terri oversees the delivery of current industry content by means of new website resources. She is also responsible for selecting webinar and conference speakers with a focus on important industry topics. Prior to NAPCP, Terri's emphases included program expansion through ePayables and supplier recruitment, improving overall cost savings and streamlining audit processes at the City of Arvada. Realizing the importance of local networking, she founded the Colorado Public P-Card Group (CPPG). Terri has presented on industry topics throughout her career and continues to do so representing the NAPCP.

9:50 - 10:35 a.m.

Stay in Control
Kathleen Fisher, Procurement Agent, Hillsborough County Aviation Authority
You've done it! Your P-Card program has gained organizational acceptance. P-Card transactions and spend are up, leadership is pleased with the efficiencies gained and cardholders have fully embraced the new payment method. That is when it's critical to stay in control. Attendees will learn how:

-one agency redefined its P-Card program after hard-hitting internal audit
-evaluating processes and forms, implementing corrective actions and embracing detective controls helped one team regain control of their P-Card program

About the presenter:
Kathleen Fisher is a procurement agent for the Hillsborough County Aviation Authority at Tampa International Airport. She is responsible for managing the benchmarking, purchasing card and sourcing programs, supplier registration, the supplier ePayment and online invoicing initiatives. She also provides support to the operations, general aviation and public safety and security departments.

Kathleen has a Master of Public Administration from the University of South Florida. She earned her CPCP designation in 2015 and her CPPB designation in 2016. Kathleen is an active member of NIGP, the Tampa Bay Area Chapter of NIGP and the Airport Purchasing Group. She also currently serves as the Professional Development Chair for the Tampa Bay Area Chapter of NIGP.

10:35 - 10:50 a.m. Break
10:50 - 11:35 a.m. 

Maximize Efficiency with Office 365!
Kelly Goodman, Travel Program Administrator and
Donovan Carr, CPCP, Procurement Card Administrator, Florida Virtual School
From sending an email containing policy information to using spreadsheets to conduct your audit, Microsoft Office is a tool used daily to help manage programs by everyone. But, is everyone making the most out of those resources? Office 365 is an ever-expanding toolbox that most workers underutilize. Let us show you how we have implemented efficiencies, fostered collaboration, gathered customer feedback and so much more using the tools that were already at our fingertips. Attendees will leave with the with real takeaways they can immediately bring back to their office and implement.

About the presenters:
Kelly Goodman, the travel program administrator for Florida Virtual Schools, ensures that 2,200 plus staff accurately request, book and expense over 5,000 trips annually. She oversees the Concur Travel & Expense system, which is supported with purchase information from Florida Virtual Schools' P-Card program, creates resources for all employees, trains staff and more. Focusing on compliance and efficiency, she likes nothing more than solving problems and making processes easier.

Donovan Carr, MBA, CPCP, is the Procurement Card Administrator for Florida Virtual Schools. He oversees the 209-card program, which is company-billed, company-paid and 100 percent audited. He works with cardholders on policy and compliance, with auditors providing information and resolving issues, and with several contracted hotel vendors. Donovan is known for his excellent customer service and his always-present smile.

11:35 a.m. - 12:30 p.m.
Networking Lunch
12:30 - 1:15 p.m. Tampa International Airport Tour
We will take a fun and informative tour of TPA's baggage system and their main terminal building.

1:15 - 2:15 p.m.

Roundtable Discussions
Roundtable discussions are a highlight of Regional Forums! These discussions provide a casual exchange of ideas between end-users and providers. Let us know what you would like to discuss. Complete the registration form and include your ideas. 

Possible topics include:

  • Auditing
  • Benchmarking
  • Card Types
  • Higher Education Sector
  • Controls
  • ePayables
  • Policies/Procedures
  • Training and Communications
  • Travel
2:15 - 2:45 p.m. Open Discussion and Wrap Up
Terri Brustad, CPCP, Manager of Content Services, NAPCP

2:45 p.m. Regional Forum Concludes


Location, Parking and Other Logistical Information

Tampa International Airport

3rd Floor Main Terminal Building

Authority Boardroom
4100 George J. Bean Parkway
Tampa, FL 33607

Finding the meeting room:
Start with the airport map
The Tampa International Airport will have a guest services representative in the main terminal near the train to assist with finding the meeting room. Also look for directional signage near the Earhart elevators.

Using the Economy Parking Garage is recommended. Rates are $1 per 20 minutes, with a maximum charge of $10 per day. The train stops at the parking garage and connects to the main terminal in 3-4 minutes.


Registration Rates
$69 NAPCP members; $99 complimentary subscribers
(Registration fee includes continental breakfast and lunch)

Please note: In the event the forum is at capacity, the NAPCP reserves the right to limit registration to one attendee per provider organization. 

Please click the blue Register button at the top right of this page. You will need to sign into your NAPCP profile. If you do not have an NAPCP profile, go here to establish a paid member or complimentary subscriber profile.
Please see the NAPCP cancellation policy.

Continuing Education Points You must be a registered attendee of this Regional Forum to earn (1) 1.0 point toward CPCP initial eligibility or recertification and/or (2) receive supporting documentation for possible continuing education credit toward other professional certifications.

Hotel Guest Rooms

The NAPCP does not have a room block. There are several hotel options in the area.


Dress Code


Dress is business casual. The meeting room temperature may fluctuate. Please dress and plan accordingly. 

Contact For more information, please contact Heidi Kaliher at or telephone at (952) 546-1880, ext. 4.


: If you are unable to attend, please notify us as soon as possible. A partial refund will be issued for cancellations made more than one week prior to the start of the event. An administration fee, equal to 50% of the registration fee, applies.
Registered delegates who do not attend or cancel less than one week prior to the event are liable for the entire fee. Cancellations must be in writing to

PROGRAM CHANGES AND CANCELLATIONS: The NAPCP reserves the right to make changes in programs and speakers or to cancel programs if enrollment criteria are not met or when conditions beyond its control prevail. The NAPCP will make every effort to contact each enrollee if a program is cancelled. If a program is not held for any reason, the NAPCP's liability is limited to the refund of the registration fee only. 

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Event Calendar

10/23/2018 » 10/24/2018
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NAPCP Commercial Card Regional Forum - Tampa, FL

Oversight Systems Virtual: Mitigate Financial Risk in Your P-Card Program with AI-Powered Analytics

Build Your Communications Toolkit for Everyday Use—Government/K12 Virtual Roundtable

Copyright © 1999 - 2018 NAPCP - Advancing Commercial Card & Payment Practices Worldwide
Certified Purchasing Card Professional Credential 
The next application due date is Feb. 28, 2019 to take the
exam at the 2019 NAPCP Annual Commercial Card and Payment Conference in Miami, on April 15, 2019.

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