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Virtual Roundtable: Have You Heard? SURVEYS Are Your Best Bet for Growth
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Register to participate or listen-only during this virtual roundtable on the topic of creating surveys to further the growth of your program.

 Export to Your Calendar 7/31/2019
When: 1:00 p.m. Central Time
Where: Join the Higher Education Advisory Team and other panelists for this informative, lively discussion!
United States
Contact: Day of Contact: Heidi Kaliher
(952) 546-1880, Ext. 4

Online registration is available until: 7/31/2019
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Higher Education Virtual Roundtable

"Have You Heard? SURVEYS Are Your Best Bet for Growth"

Open to end-users in all sectors and providers

Wednesday, July 31, 2019



Have you issued surveys within your organization? If so, do you get full participation? How do you know who to survey? What type of survey should be used for your program? What questions should be asked?

This virtual roundtable provides practical advice on surveys and provides tips on the types of surveys that can help you obtain the feedback you want.

Key takeaways:

  • learn how to create a successful survey to fit your program
  • suggestions on who you should survey
  • learn what questions to ask to get the best feedback

This event correlates with Section VIII “Program Optimization" of the CPCP exam.

PLEASE NOTEThe registration form will ask if you wish to be a panelist or in listen-only mode. You should choose "panelist" if you wish to participate during the discussion. The event will allow up to 24 panelists.

Target Audience

Professionals interested in creating surveys designed to turn feedback into success.


Taene Britt, CPCP, Purchasing Card Administrator
University of Richmond
Taene is the Purchasing Card administrator at the University of Richmond. She has been a Richmond Spider for six years. She was hired as an accounts payable specialist and after two years, she was promoted to the Purchasing Card administrator role. When she started as the Purchasing Card administrator, the program had multiple cards including a Travel Card and a supply card. She implemented the “One Card” to the P-Card program, eliminating the use of multiple cards to make purchases. She also implemented the UR Amazon Business account on campus for P-Card cardholders. She looks forward to growing the P-Card program even more in the future. GO SPIDERS! 

Denise Caissie, CPCP, GWCCM, ProCard Administrator
University of Alaska, Fairbanks

Denise is the ProCard administrator at the University of Alaska, Fairbanks (UAF). With over nine years of procurement experience, and three years as the Purchasing Card program administrator, Denise is responsible for managing both the Purchasing and Travel Card programs at the UAF. She has overseen and participated in dramatic changes to the program during the last three years including the current implementation of a Single Use Account (SUA) program for the entire University of Alaska system, and looks forward to expanding the program in the future.

Donna T. Ginter, C.P.M., CPCP, CPPB, CPPO, Director of Procurement & Travel Services
The George Washington University
Donna sets the strategy for the card program at The George Washington University. She has taught at the undergraduate and graduate levels, presented on a variety of topics at forums and conferences, and is published on topics such as State and Local Procurement, Social Responsibility and Public Procurement CompensationDonna also sits as a member of NAPCP’s Higher Education Advisory Team (HEAT).Greg joined the Mastercard Worldwide team in 2012 after more than 25 years as a leader

Date, Time and Event Duration

Wednesday, July 31, 2019

U.S. Participation Times
11:00 a.m. PDT | 12:00 p.m. MDT | 1:00 p.m. CDT | 2:00 p.m. EDT


European Participation Times
17:00 GMT | 18:00 CET | 19:00 EET
(If you are outside these times to participate live, a recording of the virtual roundtable webinar can be ordered in the NAPCP store usually within 48 hours following the event.)


The presentation is for NAPCP members and NAPCP subscribers. This virtual roundtable session is intended to last 60 minutes.


Please note that there is a two-step registration process to receive the webinar access link.
Interested, But Can't Make It? If you are outside these times to participate live, a recording of the virtual roundtable webinar can be ordered in the NAPCP store usually within one week following the event. Please contact Terri Brustad at (952) 546-1880, ext. 6 if you have any questions. 
Cost and
Onsite Group Participation

The virtual roundtable is complimentary for NAPCP members and $149.00 for NAPCP subscribers. 

Any number of colleagues can join the registrant at the same location and participate; however, only registered attendees earn continuing education credit. All individuals who need to earn credit for the event must register per the instructions below.

Continuing Education Credit

(Limited to Attendees)

In order to earn 0.25 points toward CPCP initial eligibility, re-certification or receive supporting documentation for possible continuing education credit, you must be (1) registered on the NAPCP website AND GoToWebinar, and (2) you must log into GoToWebinar the day of the webinar individually.


Attendance cannot be tracked if you do not log in individually and therefore you will not receive CPCP credit. 

Registration Process and Deadline

The NAPCP is using the GoToWebinar solution to facilitate the event. Please note the two-step registration process:

Step 1. Please click the blue Register box at the top of this page. After you click "Submit," you will view a thank-you page that includes instructions and a hyperlink to the GoToWebinar event page.

Step 2. Click the GoToWebinar link in the thank-you page and simply enter your first name, last name and email address to "reserve your seat" in the webinar. This is an important step so that you receive instructions to join the webinar the day of the event.

PLEASE NOTEThe registration form will ask if you wish to be a panelist or in listen-only mode. You should choose "panelist" if you wish to participate during the discussion. The event will allow up to 24 panelists.

Questions about GoToWebinar? Consult the GoToWebinar Quick Reference Guide.

Registration via the NAPCP website will close at 12:00 a.m. on the business day prior to the webinar.

Dial-in Number & Access Code

After registering, please contact your IT department to ensure that is on your organization's "Safe Sender" list. This is an important step so that you will receive email reminders and complete log-in details prior to the event.

At least one business day prior to the webinar, each registered participant will receive an email message from GoToWebinar with a dial-in number and access code. Please save this important email message. If you do not receive this information at least one business day prior to the webinar, please call Myra Smith at (952) 546-1880, ext. 4, or email Your dial-in number and access code cannot be shared.


Submit Questions During the Webinar:

You will be able to submit questions using the intuitive GoToWebinar tool during the virtual roundtable. You will receive instructions on how to use the tool during the first few minutes of the webinar.

Questions Not Answered During the Webinar:

Participants should contact the speakers directly if their questions (those relevant to the subject matter) are not answered during the webinar.

For More Information For more information, please call Terri Brustad at (952) 546-1880, ext. 6, or email at
Program Changes and Cancellations The NAPCP reserves the right to make changes in programs and speakers or to cancel programs if enrollment criteria are not met, or when conditions beyond its control prevail. The NAPCP will make every effort to contact each enrollee if a program is cancelled. If a program is not held for any reason, the NAPCP's liability is limited to the refund of the program fee (if applicable) only.


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