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NAPCP Commercial Card Regional Forum - New York City, NY
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NAPCP Commercial Card Regional Forum - New York City, NY

A one-day NAPCP educational and networking event sponsored by Visa Inc. and hosted by Weill Cornell University

 Export to Your Calendar 8/22/2019
When: Thursday, August 22, 2019
9:30 AM to 4:00 PM
Where: Cornell University, ILR School - NYC Conference Center (12th Floor)
570 Lexington Avenue
12th Floor
New York City, New York  10022
United States
Contact: Heidi Kaliher
(952) 546-1880, ext. 4

Online registration is available until: 8/22/2019
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NAPCP Regional Forum
New York City, NY
Thursday, August 22, 2019
 9:30 a.m. to 4:00 p.m.

Cornell University, ILR School
NYC Conference Center
570 Lexington Avenue, 12th Floor
New York, NY

 All Are Welcome! Please Join Us
Corporate, Higher Ed, Government/K-12 and Industry Providers


Hosted by

     Sponsored by
Gold Partner Sponsor






Please join the NAPCP, Visa and Weill Cornell University for this one-day education and networking
event for 
Commercial Card and Payment professionals to gather together 
to share program goals, challenges and build one's peer network. 



9:30 a.m. Registration and Continental Breakfast

10:00 a.m. NAPCP Welcome & Introductions
Laura Flandrick, CPCP, Managing Director, NAPCP
10:10 a.m. Host Welcome

Raina Faisca, Commercial Card Manager, Weill Cornell Medicine

10:15 a.m.

Commercial Card and Payment Industry Updates, Featuring a Few of NAPCP's Favorite Things
Laura Flandrick, CPCP, Managing Director, NAPCP
As part of its core mission, the NAPCP sponsors research and publishes timely and relevant white papers, web content, white papers and survey results. Collaborating with our partners, we undertake these projects to support Commercial Card and Payment professionals working in the trenches, and the providers who serve them.

Laura will provide an update on the latest NAPCP initiatives and share insights from some of her favorite NAPCP resources covering fraud prevention and detection, process cost savings and travel card best practices. In addition, hear what projects the NAPCP staff, user groups and advisory teams are working on and share your ideas for topics you would like to see covered in greater detail.

About the presenter:
Laura Flandrick, CPCP, inactive CPA, NAPCP Managing Director, co-founded the NAPCP in 1999, filling a much-needed void in the Commercial Card and Payment industry. Under her leadership, the NAPCP has flourished into the industry’s leading professional organization, serving a community of 20,000 professionals worldwide. In the past 20 years, Laura has worked to support an increasingly sophisticated and technologically advancing industry, providing best practices, cutting-edge research and thought leadership and unparalleled opportunities for networking and education. In her role as relationship manager to the NAPCP’s Partner Sponsors, she maintains the association’s connection to the industry’s leading providers, ensuring that the NAPCP is a respected voice in both the provider and end-user communities. Laura also oversees NAPCP marketing as well as virtual and live events which connect the industry globally.

Before co-founding the NAPCP, Laura managed Cargill’s award-winning Purchasing Card program and acted as Cargill’s eCommerce Supplier Relationship Manager. Laura also held positions in Cargill’s Tax and International Financial Reporting groups. Laura received her undergraduate degree in accounting, and she holds a certified public accountant certificate. Laura and her husband have four wonderful daughters who keep them on their toes. In her spare time, she enjoys traveling and has recently become an aspiring sailor.

10:45 a.m.

Commercial Payments Industry Update
Edward Galvin, Senior Account Executive, Visa Inc.

Key takeaways:
-understand the rapidly changing face of Commercial needs
-B2B Payment trends in the U.S.
-understand the challenge of security payments from new avenues
-themes shaping the way we think about payments

About the presenter:
Edward Galvin is responsible for U.S. Large Market Issuer Specialized sales at Visa. This role involves working consultatively with card-issuing partners to win and grow Commercial Card portfolios and to ensure the optimal deployment of Visa solutions to support both the Issuer and end corporate needs.

Prior to this role, Edward has held other positions at Visa. He has been responsible for U.S. Large Market product, setting the strategy and executing on commercial product initiatives to grow the large market segment. He also managed the Engagement and Expansion team for Visa Business Solutions in Europe. 

Edward initiated his career working as a management consultant for Deloitte in London, UK. His subsequent career in Commercial Card has spanned both the European and U.S. space. Prior to joining Visa, Edward held a sales consulting position with First Data.

Edward graduated with a Bachelor of Commerce and Master of Science degree (accounting, finance and information) from University College Cork, Ireland. 

Outside of work, Edward is an avid runner and completes a marathon yearly.

11:15 a.m.

Fill Your Audit Toolbox to Maximize Compliance
Eileen Scanlan, Assistant Director of State Accounting, University at Albany, State University of New York
Do you have the right tools to identify and address instances of non-compliance in your P-Card program? In this session, you will acquire the tools to build a strong internal audit program for your P-Card program that will increase compliance and help ensure successful external audits. Several types of audits will be discussed and attendees will learn how to design an audit plan that prioritizes their compliance issues, identifies non-compliance, and facilitates corrective action and compliance.

Attendees will gain the knowledge of:
-the different types of internal audits
-the tools used for audit sample selection
-how to utilize these audits to identify compliance issues
-how to build a dynamic audit plan for in-depth sample audits
-how to use that dynamic plan to render an audit opinion and issue a formal audit report

About the presenter:
Eileen Scanlan is in her 27th year of service at the University at Albany, State University of New York (SUNY). She is the assistant director of state accounting. She holds an MS in taxation and a BS in accounting from the University. She joined the NAPCP in 2017 with 20 years of experience in Corporate Card program administration. Eileen received her Certified Purchasing Card Professional (CPCP) credential in 2018. Eileen implemented the card programs at the University and has primary responsibility for all program aspects; from card issuance and training to bill payment and post audit of transactions. The Credit Card Team, under Eileen's supervision, manages 2,000 credit cards held by personnel at all levels of the University hierarchy.

About her program:
-Number of cards: 2,000
-Annual number of transactions: 42,000
-Card program types: P-Card, Travel Card and NET Card
-U.S. program

12:00 p.m. Networking Lunch
1:00 p.m. 

Keeping Your P-Card Program Successful
Denise Eldridge, Senior Accountant, Adelphi University
There is much more to managing a successful P-Card program than just getting cards into employees' hands. Cardholders and managers need to understand the inherent benefits and responsibilities that are associated with their new roles. Denise will outline what it takes to keep P-Card program momentum building after initial buy-in of implementation.

Attendees will leave this session with an understanding of the following takeaways:
trategies for creating internal and external partnerships.
etermining the best people/department for a P-Card—putting the card in the right hands.
hat's in your policy?—How a policy can help or hurt the user and the program.
ncreasing convenience can help to increase compliance—Keeping up with trends and changes in the travel landscape.
-setting program goals and benchmarking. What’s next? Ensuring you are an asset to the program. 

About the presenter:
As the senior accountant with Adelphi University, Denise Eldridge is diligent in treasury management services and the banking profession. Denise is a graduate of Adelphi University where she holds a Bachelor of Science in business. Denise joined Adelphi University in 2006 after working for 10 years with a large institutional cash management firm.

In addition to her senior accountant position, Denise also spearheads implementation of financial projects, the most recent being the Commercial Card program she continuously works on implementing and growing, also serving as the Travel Card administrator.

About her program:
-Number of cards: 25
-Annual number of transactions: more than 11,000
-Card program type: P-Card
-U.S. program

1:45 p.m. Defining the Future of Commercial Prepaid Cards
Steve Murphy, Director, Commercial and Enterprise Payments Advisory Service, Mercator Advisory Group
Mercator Advisory Group has been covering the overall U.S. prepaid market for more than a decade, where commercial prepaid cards are a subset of the broader category. In this session, we will detail the factors distinguishing commercial prepaid from purely consumer prepaid, providing estimated market spending value by the various sub-segments while also projecting out several years. We will also review the latest innovation trends such as expense management, payables and small business applications. The session describes the current and future state of commercial prepaid as we head into the next decade. Attendees will learn:
-the size of the U.S. commercial prepaid card market
-categories and sub-segments for prepaid use cases
-what innovations are impacting the market
-expectations for the size and shape of the market in five years

About the presenter:
Steve has been in the research and advisory industry for more than 10 years, including roles at Mastercard Incorporated (TowerGroup), Corporate Executive Board and as an independent consultant, then joining Mercator in 2015. Steve's specialty areas include transaction banking, payments/payables, receivables, trade services and lifecycle management across business segments and channels. Steve has conducted targeted research in areas such as digital banking, electronic invoicing, client servicing, enterprise integration, automated payables and receivables, commercial credit cards, client onboarding and supply chain financing.

Steve previously spent more than 20 years with Citibank in a variety of senior positions covering consumer, internet and corporate banking. As part of Citibank's Hong Kong regional transaction banking team, he launched Citibank's Asia-Pacific Commercial Cards startup business. 
2:30 p.m.

Roundtable Discussions
Roundtable discussions are a highlight of Regional Forums! These discussions provide a casual exchange of ideas between end-users and providers. Let us know what you would like to discuss. Complete the registration form and include your ideas. 

Possible topics include:

  • Auditing
  • Benchmarking
  • Card Types
  • Higher Education Sector
  • Controls
  • ePayables
  • Policies/Procedures
  • Training and Communications
  • Travel
3:30 p.m. Open Discussion and Wrap Up
Heather Miller, CPCP, MBA, Community Engagement Manager, NAPCP

4:00 p.m. Regional Forum Concludes


Location, Parking and Logistics

Cornell University, ILR School

NYC Conference Center
570 Lexington Avenue, 12th Floor
Rooms: 1234 and 1235

New York, NY 10022

Finding the meeting room:
-Enter through the 570 Lexington entrance—you will be required to show your photo ID to gain access to the 12th floor

-Once on the 12th floor, stop at the registration desk for further instructions

It is recommended to arrive via public transportation, taxi or ride share.


Registration Rates
$99 NAPCP members; $119 complimentary subscribers
(Registration fee includes continental breakfast and lunch)

Note: In the event the forum is at capacity, the NAPCP reserves the right to limit registration to one attendee per provider organization. 

Click the blue Register button on this page. You will need to sign into your NAPCP profile. If you do not have an NAPCP profile, you will need to establish either a paid member or complimentary subscriber profile.
Continuing Education Points You must be a registered attendee of this Regional Forum to earn (1) 1.0 point toward CPCP initial eligibility or recertification and/or (2) receive supporting documentation for possible continuing education credit toward other professional certifications.

Hotel Guest Rooms

We do not have a hotel room block, but there are several options in the area.


Dress Code


Dress is business casual. The meeting room temperature may fluctuate. Please dress and plan accordingly. 

Contact For more information, please contact Heidi Kaliher at or telephone at (952) 546-1880, ext. 4.


: If you are unable to attend, please notify us as soon as possible. A partial refund will be issued for cancellations made more than one week prior to the start of the event. An administration fee, equal to 50% of the registration fee, applies.
Registered delegates who do not attend or cancel less than one week prior to the event are liable for the entire fee. Cancellations must be in writing to

PROGRAM CHANGES AND CANCELLATIONS: The NAPCP reserves the right to make changes in programs and speakers or to cancel programs if enrollment criteria are not met or when conditions beyond its control prevail. The NAPCP will make every effort to contact each enrollee if a program is cancelled. If a program is not held for any reason, the NAPCP's liability is limited to the refund of the registration fee only. 

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