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Resource Center Recap 2012
Resource Center Recap: 2012
and access these resources today!
The resources listed below, organized alphabetically by topic, reflect items added in 2012. For a recap of 2011, click here. See also what's been added in 2013 thus far.
Most, but not all, items within the Resource Center pages are exclusively available to NAPCP members. Items that are accessible to both members and subscribers are denoted with a diamond (♦). Click here to join the NAPCP as a member or subscriber or first review a summary of NAPCP member benefits.
Please click here to learn more about contributing content to the Resource Center and earning CPCP points! 
Best Practices NAPCP Purchasing Card Best Practices: The Key Elements of Building a World-Class Program (Third Edition) 
Best Practices NAPCP TransAct! newsletter: The Best P-Card Best Practice: A Dedicated Resource for Your Program

Certified Purchasing Card Professional

(All pages and resources are open to the public)

Controls NAPCP TransAct! newsletter: Are We Control Freaks? Appropriate Level of Controls for P-Card
Controls NAPCP TransAct! newsletter: Too Many Controls Make Your Payment Strategy Heavy and Sluggish
Data Security RSCR Publications LLC Data Security Developments in the Payment Card Industry – by Robert J. Pile, Brian M. Murphy, and Roxanne M. Cahn of Sutherland Asbill & Brennan
Electronic Payment Systems and Payables NAPCP (and contributions
from Bora Payment Systems)
ePayables Graphics
Electronic Payment Systems and Payables NAPCP ePayables Purchase-to-Pay Processes
Electronic Payment Systems and Payables NAPCP TransAct! newsletter: P-Cards vs. ePayables: Are We Still Finding Our Way?
Electronic Payment Systems and Payables PayStream Advisors Electronic Supplier Payments Q2 2012
Electronic Payment Systems and Payables RPMG Research Corporation Summary of the 2012 Electronic Accounts Payable Benchmark Survey Results
Global Card Programs NAPCP
Global Card Programs Mercator Advisory Group China Payment Card Market Update
Global Card Programs Mercator Advisory Group Advice on Pursuing a Multinational Card Program
Industry News NAPCP Visa, MasterCard and others settle lawsuit
Industry Status NAPCP Predictions for Government Card Usage in 2012
Industry Status Steve Abrams, The Abrams Group Ltd. A Look at the Commercial Card Industry from its Earliest Roots
Industry Status Federal Reserve System 2010 Federal Reserve Payments Study
Industry Status Neil McHugh and
Henry Stewart Publications
What is Driving Commercial Purchasing Card Growth?
Industry Status RPMG Research Corporation ♦ Summaries of the 2012 Purchasing Card Benchmark Survey Results and 2012 Electronic Accounts Payable Benchmark Survey Results
Interchange NAPCP Interchange Rate Schedules
Interchange Competition Policy International (CPI) Interchange Fees The Economics and Regulation of What Merchants Pay for Cards – by David S. Evans
Interchange NAPCP TransAct! newsletter: Interchange: A Complex and Controversial Topic
Management Buy-In NAPCP TransAct! newsletter: Strategies for Gaining Management Buy-In
Networking NAPCP TransAct! newsletter: Niche Networking by Sector, Region and Topic
Newsletters NAPCP 

Periodic TransAct! newsletter, focusing on a particular topic in each edition

Quarterly E-News newsletter, reflecting a balance of educational articles, industry news, NAPCP updates and more

One Card Programs NAPCP

One Card Overview

One Card Programs: Characteristics, Benefits, Drawbacks and More

TransAct! newsletter: One Card Programs More Than a Single Piece of Plastic

Pricing and Revenue  NAPCP Large-Ticket Interchange
Procure-to-Pay Practices NAPCP (and its members) Three procure-to-pay (P2P) process cost evaluations from the public sector and an example from the NAPCP (an Excel spreadsheet members can download and customize); visit
Professional Development NAPCP TransAct! newsletter: Professional Development Strategies for Commercial Card and Payment Professionals
Program Management, Optimization and Expansion APQC

Accounts Payable Top Performers Shift Focus – by APQC

Program Management, Optimization and Expansion APQC CFOs Embrace Major Process Improvement – Again! – by APQC
Program Management, Optimization and Expansion APQC Finance Improvement Programs Now Aim at Both Value and Cost – by APQC
Program Management, Optimization and Expansion NAPCP

Evaluating the P-Card Program Infrastructure

Program Management, Optimization and Expansion NAPCP Getting Started: Optimization and Expansion Introduction
Program Management, Optimization and Expansion NAPCP TransAct! newsletter: Is Your Commercial Card and Payment Program Ready for Expansion?
Program Management, Optimization and Expansion NAPCP Continuous Improvement of Your P-Card Program
Program Management, Optimization and Expansion NAPCP TransAct! newsletter: Continuous Improvement is a Continuous Journey
Program Management, Optimization and Expansion NAPCP Disaster planning: Downloadable form to help you evaluate your plan, identify improvement opportunities, and establish action items
Revenue Share NAPCP Revenue Share: Common Elements and Optimization Tactics
Revenue Share NAPCP

Example Comparison: Rebate vs. P-Card Process Savings

Suppliers' Acceptance of Card Payments NAPCP Suppliers Earn Right to Surcharge
Suppliers' Acceptance of Card Payments VantageB2B Top Three Recommendations for Card-Accepting Merchants – by VantageB2B
Technology Gemalto The Migration to EMV Chip Technology – by Gemalto
Technology and WelchATM EMV by the Numbers – by Welch ATM
Training and Communications NAPCP Guidance Related to a Program Administrator Procedures Manual
The NAPCP expanded its Travel Card and travel management content in a newly organized travel section of the Resource Center (more than 20 resources were added in 2012—some of which are listed below).
Travel  NAPCP TransAct! newsletter: Digging Deeper Into Travel Cards
Travel NAPCP

Poll Results: What is Your Organization's Experience with One Card Programs?

Travel Business Travel News Group Travel Management Globalization: Is Your Company Ready?
Travel PayStream Advisors

Travel and Expense Management Benchmarking: Improving T&E Processes Through Automation 2012

Travel The Hackett Group Travel & Expense Performance Study
Travel H&S Companies  Expense Report Embezzlement
 Available for Purchase



Ins and Outs of Rebate
Commonly Overlooked P-Card Best Practices
Embracing Process Improvements...
Understanding the Impact of Interchange on Suppliers
Results of The Hackett Group's Travel Management Study
Payment Aggregators: The New Alchemists for B2B Payments
Comparing P-Cards and ePayables: How to Effectively Utilize Both
Opportunities and Challenges in the Global B2B Landscape

Preparing for EMV in the U.S.—How to Maximize Your Card Program

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Contribute Content The NAPCP encourages submissions from end-users and providers! You do not need to be an NAPCP member to contribute. Your submission may qualify for CPCP points. 
Looking for topics? The NAPCP's Lynn Larson offers these suggestions:
"Generally speaking, content that explains what to do, why do it (business case)and how to do it (steps, considerations, lessons learned) is helpful to end-users," says Lynn. "In particular, we would like to see contributions that address these popular topics...
  • business case for card variations (e.g., electronic payables)
  • how to determine if a One Card program would be right for your organization
  • strategies for expanding globally
  • integration (of P-Card data with other systems)
...please contact me to discuss your ideas and/or review the online submission guidelines."
Seeking CPCP points? To be point-eligible, written content should include more than just a sample document (e.g., sample RFP, sample policies and procedures); there must be a "how-to" element, offering educational takeaways.
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Featured Items
Event Calendar

7/18/2018 » 7/19/2018
P-Card Essentials Workshop - Prepare for CPCP Exam

Training: Delivering Effective Knowledge Transfers

BBVA Virtual Demo: Transform Accounts Payable with BBVA Compass Spend Net Payables

NAPCP Commercial Card Regional Forum - New York, NY

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