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NAPCP and Accenture 2018 Supplier Acceptance Survey Report

Supplier acceptance is a critical element in the Commercial Card process and key to program success. The
 NAPCP and Accenture conduct periodic surveys of end-users to determine supplier acceptance rates for both P-Card and ePayables by world region and product category. This most recent survey was conducted September through November of 2017.

Similar to the first two editions of this survey conducted in 2009 and 2013, this edition was designed to identify supplier acceptance challenges encountered by end-users and the corresponding strategies or tactics used to overcome them. In this “Third Edition | March 2018” survey report, time-series comparisons of how supplier acceptance has evolved from 2009 to 2017 are reported.


Click here for larger image

        Click here for larger image              


In addition to details related to key findings (see graphic at left), this 32-page report takes a detailed look at:

  • supplier acceptability rate by world region
  • what impacts suppliers' decisions regarding card payments
  • actions end-users can take to promote card payments
  • how end-users can improve P-Card and ePayables processes
  • importance, availability, accuracy and use of Level 2 and 3 data

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Executive Summary

(members and complimentary subscribers)

Complete Report

(members only)

Become a member or complimentary subscriber

Not a member? Click here to become a member and gain access to the complete report OR non-members can purchase the report from the NAPCP store. 

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