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A Revealing, 360-Degree Look at Business Travelers’ and Travel Managers’ Needs

T&E Card Programs: A Revealing, 360-Degree Look at Business Travelers’ and Travel Managers’ Needs 

TSYS explores the current state of business travel spending and the potential for improvement and added value in travel and entertainment (T&E) programs. TSYS partnered with the Global Business Travel Association (GBTA) Foundation to conduct two surveys that provide a unique and revealing 360-degree look at travel managers' and business travelers' experience with T&E corporate credit card programs....

"The primary research behind this white paper focuses on the needs of business travelers and travel managers who have influence over the payment method used for their corporate travel payments. It really required us to look at payments from a slightly different perspective," says Christina Hall, senior product development manager, TSYS Commercial Services. "The insights gleaned from this paper are beneficial to corporate card administrators and other NAPCP members who may not have the bandwidth to really focus on the needs of the end users of commercial payment solutions -- business travelers and corporate travel managers."

 ....Surveys captured insight around T&E card usage and trends, as well as other technology facilitating both personal and business travel and payments. This white paper consolidates the research findings and concludes by laying out three key areas for improvement that commercial card issuers should focus on to make their T&E programs more valuable to travel managers and business travelers.

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Travel Management Resources

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For example: Travel policies, expense reports, business case for a One Card program, evaluation of different liability options
Item Name Posted By Date Posted
Sample Internal Corporate Card Agreement Link Administration 8/18/2011
Sample Global Travel and Expense Policy PDF (254.33 KB)  more ] V. Pope 9/7/2011
Creating a T&E Policy - Key Elements PDF (310.9 KB)  more ] M. Cohen 7/29/2013
Single Event Travel Card(SET)for infrequent travel PDF (102.04 KB)  more ] P. Lee 2/12/2014
Chip and Pin Info Sheet PDF (324.1 KB)  more ] Administration 11/8/2016
T-Card Request Form DOC (68 KB)  more ] H. Miller 5/9/2018
Company Card Stats Comparison XLSX (26.33 KB) H. Miller 5/15/2018
Travel Directive Sample DOCX (84.81 KB) H. Miller 5/15/2018
Travel Card YoY Spend Comparison XLSX (27.38 KB) H. Miller 5/15/2018
Annual Travel Card Program Stats XLSX (24.65 KB) H. Miller 5/15/2018
Credit Card Application Form DOCX (167.47 KB)  more ] J. Reynaert 9/21/2018
Travel Card User Tips DOCX (240.53 KB)  more ] J. Reynaert 9/21/2018
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Event Calendar

RESCHEDULED DUE TO HURRICANE FLORENCE TO 10/9/18: NAPCP Commercial Card Regional Forum - Raleigh, NC

10/23/2018 » 10/24/2018
Canadian Workshop: Commercial Card Program Management—Beyond the Basics

Compliance Monitoring: Safeguarding Your Program and Reducing Organizational Risk

NAPCP Commercial Card Regional Forum - Tampa, FL

Oversight Systems Virtual: Mitigate Financial Risk in Your P-Card Program with AI-Powered Analytics

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Certified Purchasing Card Professional Credential 
The next application due date is Feb. 28, 2019 to take the
exam at the 2019 NAPCP Annual Commercial Card and Payment Conference in Miami, on April 15, 2019.

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