Print Page   |   Contact Us   |   Your Cart   |   Sign In   |   Learn More
NAPCP Search
Commercial Card News Brought to You by the NAPCP: NAPCP New Resources

Quality Management in Business Travel-An ACTE Corporate Travel Study in Collaboration w/ BCD Travel

Thursday, November 8, 2018   (0 Comments)
Posted by: Heather MIller

Travel is the often the number two managed spend area for organizations, topped only by HR and payroll expenses. Effective benchmarking is the most critical way to to establish and maintain an effective program and ensure a pleasurable experience for travelers but with no standard or consistent way to measure quality management—or even consensus as to what exactly constitutes quality—it’s hard to know which metrics are helpful and which are just noise. 

 ACTE and BCD Travel completed a survey of over 300 corporate travel managers from various sectors around the globe and the resulting study addresses the key areas businesses interested in developing their metrics should concentrate. This paper is intended to provide the travel industry with an entry point for establishing standard measurements of quality.  

Members, read more about their findings here.

Not a member? Learn about joining today


Sign In


News
Event Calendar

1/16/2019
MUFG Virtual Demo: Staying in Sync — Effective Benchmarking

1/30/2019
Part I—Explore the RFP Process! Learn What Steps to Take Before Going Out for RFP

2/7/2019
MUFG Virtual Demo: Employee Application Process: Making it Efficient and Flexible

2/12/2019
Part II—Extra! Extra! Creating an Effective RFP Document Can Be Easy!

2/13/2019
Travel Card Advisory Team Presents Best Practices: Managing Delinquency

Copyright © 1999 - 2018 NAPCP - Advancing Commercial Card & Payment Practices Worldwide
Certified Purchasing Card Professional Credential 
The next application due date is Feb. 28, 2019 to take the
exam at the 2019 NAPCP Annual Commercial Card and Payment Conference in Miami, on April 15, 2019.

Complimentary resource for all website visitors.
Executive Summary complimentary fo subscribers and members. Join today to access full report.
NAPCP's dedicated IP address for e-mail is 24.73.102.78. Please add this IP address, napcp@napcp.org and @ymem.net to approved/"safe sender" list to ensure you receive NAPCP news & event notifications. 
You MUST log in to your profile to choose your preferences: Unsubscribe | Choose Email Preferences | Request Removal