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Business Traveler Satisfaction: Put It On the Card by Dinova

Thursday, January 9, 2020   (0 Comments)
Posted by: Heather Miller

With 50% of the American workforce being composed of millennials, a generation who prefers “experiences” over things, organizations need to start evaluating the traveler satisfaction experience sooner than later to ensure they retain top talent- something that only 21% of organizations currently report doing. Traveler satisfaction means instead of asking employees if they’re happy with the tools offered to them, they proactively evaluate ways to increase satisfaction. Dinova partners with GBTA (Global Business Travel Association) in this study exploring what really makes travelers happy.

Members>>Read full insights to the study, including the positive correlation between use of Travel Card mandate and satisfaction of card program.

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