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NAPCP and Accenture 2018 Supplier Acceptance Survey Report

Supplier acceptance is a critical element in the Commercial Card process and key to program success. The
 NAPCP and Accenture conduct periodic surveys of end-users to determine supplier acceptance rates for both P-Card and ePayables by world region and product category. This most recent survey was conducted September through November of 2017.

Similar to the first two editions of this survey conducted in 2009 and 2013, this edition was designed to identify supplier acceptance challenges encountered by end-users and the corresponding strategies or tactics used to overcome them. In this “Third Edition | March 2018” survey report, time-series comparisons of how supplier acceptance has evolved from 2009 to 2017 are reported.


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        Click here for larger image              


In addition to details related to key findings (see graphic at left), this 32-page report takes a detailed look at:

  • supplier acceptability rate by world region
  • what impacts suppliers' decisions regarding card payments
  • actions end-users can take to promote card payments
  • how end-users can improve P-Card and ePayables processes
  • importance, availability, accuracy and use of Level 2 and 3 data

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Executive Summary

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Complete Report

(members only)

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Not a member? Click here to become a member and gain access to the complete report OR non-members can purchase the report from the NAPCP store. 

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Event Calendar

4/15/2019 » 4/18/2019
2019 NAPCP Annual Commercial Card and Payment Conference - Miami

2019 Full Day Pre-Conference Workshops: Travel Cards 101 and Pathway to an Effective P-Card Program

2019 Pre-Conference Workshop: Travel Cards 101: Everything You Need to Know

2019 Pre-Conference Workshop: Pathway to an Effective Purchasing Card Program for Beginners

Copyright © 1999 - 2018 NAPCP - Advancing Commercial Card & Payment Practices Worldwide
Certified Purchasing Card Professional Credential 
The next application due date is Feb. 28, 2019 to take the
exam at the 2019 NAPCP Annual Commercial Card and Payment Conference in Miami, on April 15, 2019.

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Executive Summary complimentary fo subscribers and members. Join today to access full report.
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