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Benchmarking, Metrics and Reporting

Benchmarking measures the quality of an organization's policies, program and strategies, and compares those results with similar measurements of its peers. To benchmark a card program, collect transaction data and non-transaction data for your card program.

Benchmarking as a noun is a measurable metric or industry standard against which comparisons can be made. As a verb, benchmarking compares metrics or standards between what other organizations or industries are doing versus your organization's goals or processes. As an adjective, the word "benchmark" can be used to describe a study. 

Metrics provide quantified, relative statistics used to rate card program performance.


                                                     Measuring Your Program's Success—Tips for Sharing Program Performance with Leadership—a 19-page report providing various metrics and benchmarking tips to use when sharing your organization's performance with upper management. Written and compiled by Higher Education Advisory Team members.
Benchmarking and Metrics  NAPCP Resources
 Industry Resources

End-User Perspective

Benchmark... Use Metrics... Report Your Findings

End-User Perspective


2016 NAPCP Government/K-12 Advisory Team Benchmark Report on Process Cost Savings: Cost Savings—Purchasing Cards vs. Traditional Purchase Orders in the Government Sector, Second Edition.
TransAct! Newsletters  TransAct! Newsletters
 Webinars Polls


Visit the Resource Center for specific topics and more resources.

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