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NAPCP Featured Member Archive


NAPCP Featured Member Archive 
NAPCP members help drive industry knowledge through continued engagement with the NAPCP and other NAPCP members. Their commitment to drive Commercial Card industry best practices and processes is like no other! Read below to hear more about our Featured Members from previous recognition months.

 

 
 

Marie-Christine Bonin – Featured Member for September 2018

Senior Expense Accounting Specialist

Marie-Christine joined Mentor Graphics in 2009 as part of the HR expense accounting and Concur Support team. They support over 7,000 employees in 32 countries. Previously, Marie-Christine held different roles in the software and hardware industry. Marie-Christine has tenured experience in customer service, order fulfillment and finance. In Mentor Graphics, she has been part of the Concur implementation project and more recently, played a key role in driving the European T&E card implementation forward.

NAPCP end-user members who would like to connect with Marie-Christine, feel free to do through her NAPCP profile. Read more about Marie-Christine in the interview below:

1. What are you passionate about with your job? Outside of work? In my current position where I administer our expense reporting and T&E card programs, I love the fact that the role is broad, with many complexities and challenges, and I am given the opportunity to contribute to the success of the organization. I’m involved in the expense accounting process and reporting/analytics, which gives me visibility of the impact of our area on the company’s results. Since my team supports employees and managers in all regions of the world, it brings diversity to my world and keeps me open-minded and learning new things every day.  Outside of work, I am passionate about nature and animals. I love outdoor activities. I also have a keen interest for sciences, and data science in particular. I have just completed a Prof. Diploma in Data Analytics with University College Dublin. This is a direction I’m interested to pursue, with possible applications for the Commercial Card area (fraud detection, etc), finance and more general business analytics.

2. What are you most proud of about your job?  The expertise gained over the eight years in this varied role, and the tangible value each aspect of the job brings to the company. I am part of a very cohesive and experienced team of three, looking after our ~7,000 employees worldwide. We always strive to evolve and adopt the most efficient approaches for our processes and tools we use.  As part of my employee-facing role, I provide support to my colleagues worldwide and help them spend as little time as possible on expense reporting and card account management. It makes a big difference in our employees’ experience of business travel. My back-office role involves monitoring and maintaining oversight of the expenses going through our systems, carrying out targeted audits, expense analytics and month-end reporting, maintaining our tools, keeping the configurations up to date and the processes running smoothly. Getting the positive feedback from employees I’ve helped, keeping our programs optimized and seeing the number of exceptions/corrections going down on the expenses is very rewarding!

3. Marie-Christine's current challenge: We have been acquired by a company much larger than us recently (Siemens). There is a lot of work to be done to compare and align our processes, and move to a unified way of handling expense reporting and card programs. I also expect the use of analytics to become more and more relevant to manage a larger program efficiently.

4. Fun fact:  I live in a household with three different languages spoken daily, and I have managed to keep my sanity! I am originally from France and speak French to my children. Their Dad is originally from Germany and also speaks his native tongue with them. We speak English to each other since we met here in Ireland. Our two children usually speak English with each other, but they sometimes switch to Gaelic (Irish–which they learn at school) if they don’t want either of us to understand! 

Program details: 

  • Card count: 300 
  • Annual spend, CY2017: $1,531,000 or EUR 1,361,000
  • Annual number of transactions: 17,000
  • Current provider: CitiBank
 August 2018

Bill Meekins, CPPB, CSBO, CPCP – Featured Member for August 2018

Purchasing Agent, Procurement Card Supervisor

Other than a brief stint as a lifeguard one summer, with 20 years of K-12 experience under his belt, Bill is a career Frederick County Public Schools (FCPS) employee, starting in Accounts Payable and joining the Purchasing team as a purchasing agent III and Procurement Card supervisor in 2003. He has been a Certified Public Purchasing Buyer (CPPB) since 2008, a Certified School Board Officer (CSBO) since 2017 and a Certified Purchasing Card Professional (CPCP) since 2007. Bill joined the NAPCP in 2006 and has served on the NAPCP Government/K-12 Advisory team since 2013. He took over the FCPS P-Card program, in its infancy in 2003, grew the program from $100K to $13MM in annual spend, and implemented an electronic reconciliation process and ePayables solution in 2011. Did he forget declining balance cards? Nope, they are in use as well! Bill can often be seen at the NAPCP Annual Conference wearing a brightly colored shirt, unless the room is too cold, in which case he can be found wearing a sweater. He is more than willing to discuss any topic that comes into play, and tries to find a spot of humor in every situation. If you see this outgoing introvert, stop by and say, "Hi!".  Read more about Bill in the interview below: 

1. What are you passionate about with your job? Outside of work? 

Problem solving! Hand me a puzzle or project, and I’m off to the races. Being in Purchasing provides many opportunities to scratch that itch. Finding the answer, or achieving a solution is satisfying, especially if it can save the school system money. I like finding efficiencies, and I really try to focus on what can be done to make the workload easier on our end-users. 

Outside work, I like to get active: obstacle races, ropes courses, roller coasters, anything that gets you up and moving. I love to swim and am a certified SCUBA diver. You can also find the family at the local renaissance festivals. Huzzah!

2. What are you most proud of about your job? 

I’m most proud of our online reconciliation system. Working with my Tech team, we designed an interface in our ERP, PeopleSoft, which allows our users to reconcile inside the ERP. Transactions are uploaded daily into the system directly from Mastercard. Each transaction gets a unique document number. Users can attach their backup directly to the transaction, change account strings, split code and write comments. Once saved, the transaction enters a workflow approval process. Once fully approved, the system automatically creates the journal entries. What is the best part? We can change providers at any time and the end-users never need to learn another software program.

In addition, the system contains all of our cardholder data. We can file any necessary documents, findings, or emails directly into the cardholder section of the database. No file cabinets necessary…except the one that holds the new cards awaiting pickup.

3. Bill's current challenge: 

In addition to supervising the P-Card program and handling bids and RFPs as a Purchasing agent, I have been appointed the project manager for our PeopleSoft 8.8 to 9.2 Financials upgrade.  We started in February 2018 and are scheduled to go-live in February 2019.   

4. Fun Fact: 

My family and I were contestants on the Nickelodeon game show Family Double Dare. Do a quick Google search for Red Rascals vs. Freeloaders and enjoy!

Program Details: 

  • Card count: 520
  • Annual spend, FY2018: $13MM
  • Annual number of transactions, FY 2018: 35,000
  • Current provider: J.P. Morgan 
July 2018
JoAleen Ainslie – Featured Member for July 2018

Manager, Accounts Payable & Procurement Card

 JoAleen has often been described as a passionate visionary and innovator—who loves the question, "Why not?" She is a believer in lifelong learning for both business and pleasure. She has an intense interest in human psychology, worldwide cultures, religions, history and current events—all of which translates to her love of the Procurement Card and commercial payment industry. This has paid off as evidenced by her recent promotion from management analyst II, Procurement Card program manager to management analyst III, Procurement Cards & Accounts Payable manager. She is currently tasked with expanding the City of Tacoma’s card program exponentially through its new P2P eProcurement/eInvoicing platform that went live May 22, 2017.

Her career contains many milestones in this chosen field, which includes frequently serving as a contributor to white papers and articles, and presenter, panelist and facilitator at supplier outreach sessions, conferences and forums for various organizations (NAPCP, NIGP, NLC and Washington State to name a few). She has an extensive background ranging from being a private credit collections firm partner, the manager of the Office of Student Accounts at a private business college, to finance, procurement and payables for many years in the K-12 environment where she was exposed to Commercial Cards as their very first coordinator. This fueled her passion for this industry, which resulted in moving to the City of Tacoma to expand their program. She credits her success in this arena to her long-time, valuable membership in the NAPCP since 2002. She loves storytelling, and even more, hearing other folks' stories—just ask a few of the NAPCP members who waited in line for a table at past conferences. She is a proud and loud Seattle Seahawks and Sounders fan. She has converted her kids, grandkids and great grandkids to that end, all of whom love to watch football and soccer at Grandma Jo’s house.

JoAleen has made numerous contributions to NAPCP over the years. She is part of the Government/K-12 Advisory Team, has spoken at several NAPCP Annual Conferences and is a content superhero. Examples of her contributions include: Communication Language to Use When Corresponding With Suppliers Who SurchargePersonal Professional Development in a P-Card World Key to Your Program's Success!, and inputs into the Cost Savings: Purchasing Cards vs. Traditional Purchase Orders in the Government Sector report. Read more about JoAleen in the interview below:

 

1. What are you passionate about with your job? Outside of work? I love the challenges. The fact that it is never boring is the biggest plus. The very nature of this "beast" attracts me because it is all about seeing/sharing a vision then building from the foundation upward using rapidly changing technology, genuine relationships and keeping abreast of requirements. I have always been curious about how things work and what makes people tick. I have found curiosity is a great asset if one wants to be successful in this field! I am extremely fortunate because here at the City I am encouraged to follow this passion and have a terrific team with whom to do it. I am an ardent fan of music and dance, especially live music. In fact, I must get my live music fix at least once a month. It is balm for my soul for sure. I enjoy spending time with my grandkids and great grand kids (one at a time). I take them to all ages music venues, soccer and Seahawk football games. Watching the little ones mesmerized by music and learning new things is a beautiful thing to behold. It certainly keeps me young at heart.

2. What are you most proud of about your job? The continued growth and evolution of the program, especially the support I receive from upper management and my team of direct reports. They are committed to continuous improvement and are not afraid to brainstorm about innovations for both cards and AP processes. I just received my certification for completing the City of Tacoma’s Continuous Improvement Advocates program, which entailed putting together and facilitating a project to solve a specific problem involving AP billing process and card use. I will now be eligible to assist client departments with their own issues.

3. JoAleen's current challenge: I am the business project manager for our card software upgrade and ePayables implementation that is scheduled to begin June 4. It started out as a project to not only upgrade our card reconciliation software but also to open more avenues of integration into our new P2P eProcurement/eInvoicing system for no-release (non-PO) contracts and CIF catalog vendors. The P2P structure has been unable to integrate cards for no-release (non-PO) contracts and CIF catalog vendors, which represent a large volume of current suppliers with contract card payment terms. The project was approved for the 2017-2018 biennium budget. We also planned to implement ePayables in 2020 and requested funding for it. At the beginning of May, we were denied due to budget constraints which included a mandate to reduce our budget by 4 percent for the 2019-2020 biennium. This meant any improvements involving technology would have to come out of the current budget. The big hurdle was could we change the project direction and scope to include ePayables this late in the game (two weeks before project start). With my supervisor’s support, I decided to investigate. I contacted all project stakeholders plus researched ePayables compatibility with our P2P structure. After completing an in-depth analysis of current spend, what could be transferred to card spend via ePayables and whether or not the bank could assign a tech team this quickly, the bank is onboard; the AP optimization report provided; broke the project into phase 1 & 2, with ePayables as phase 2. My results showed we could replace the Ariba P2P project integration piece by adopting ePayables as both a payment term and method via FTP channel in SAP. By setting up our P2P vendors with EPAY terms, there won’t need to be any card integration since all payments flow from SAP and will be reconciled in Xponential. To me, the budget reduction was a blessing in disguise because it provided the opportunity to implement ePayables immediately with no additional funding required, PLUS, based on the analysis, just a 5 percent transferred budgeted spend to EPAY by the end of this year will generate enough bank incentive to cover the 4 percent budget shortfall for the next biennium. 

4. Fun Fact: I have been asked for my autograph several times since my late teens. Why? Because I resembled Jane Fonda. One of the most recent times was at our NAPCP Atlanta conference. I was on a walk passing Ted Turner’s restaurant when a group of folks coming out decided I was Jane and thought I was denying it to avoid giving an autograph! I showed them my ID and we all had a great laugh about it. 

Program Details: 

  • Card count: 1,043 (grown from 650 in 2008)
  • Annual spend from 2017: $19,918,478.21
  • Average quarterly file turn: Consistently under 15 days  
  • Current provider: US Bank/VISA
June 2018

Elizabeth Mozley–Featured Member for June 2018

Corporate Supply Management

As part of Sonoco’s Supply Management group, Elizabeth Mozley is responsible for developing and implementing strategy for Commercial Card, travel and temporary labor. Elizabeth joined Sonoco in 2013, managing the ePayables onboarding strategy and quickly moved into managing the Commercial Card program, as well as other categories focusing on productivity, working capital, process improvement and standardization. She sits on the advisory board for Sonoco’s Commercial Card provider and is a frequent speaker about Sonoco’s diverse card program at various card conventions. In her combined role of being the domestic travel manager and global card owner, Elizabeth is one of the leaders in Sonoco’s current mission to globalize all aspects of travel. Elizabeth is an avid tennis player and soccer mom! Read more about Elizabeth in the interview below:

1. What are you passionate about with your job? Outside of work? As category manager, my role is focused on the strategy and process improvement for services that support Sonoco employees and enable productivity–whether through acquiring goods and services, paying for those goods and services or travel. I am passionate about process improvement and optimization. By utilizing the feedback from my customers, which are my fellow Sonoco employees, I can better manage my suppliers to ensure they provide quality service, products and efficient processes. Outside of work, I am passionate about my family and spending time with them. We like to plan vacations together, whether it is a “staycation” or somewhere far from home.

2. What are you most proud of about your job? Each year, Sonoco Supply Management hosts a supplier summit, where our suppliers are invited to come and hear from Sonoco business leaders and executives on what is important and where we are headed. I successfully led and organized the largest Sonoco Supplier Business Conference in May 2017, hosting over 400 attendees, from eight different countries. Over the course of two days, we entertained and hosted the largest contingency of suppliers from around the world and raised a record amount of proceeds, which were donated to local diversity groups.

3. Elizabeth's current challenge: Sonoco is a company that is diverse in both its products and people. Several of Sonoco businesses were acquired through acquisition and we have recently had multiple, large acquisitions.  It is challenging to bring in a new company and deliver standardization. Acquisitions bring the need to standardize processes, which creates challenges but most importantly, it creates opportunities.

4. Fun Fact: I enjoy playing tennis and traveling to warm, sunny places with my family.

Program Details:

  • 3,000 physical cards, 300 ePayables Virtual Cards and 140,000 Virtual eProcurement Cards
  • Sonoco utilizes Virtual Cards for eProcurement, travel and emergency purchase cards
  • Sonoco has card programs in the United States, Canada, Europe and Singapore, and is moving into Mexico this year
Commercial Card Manager of the Year 2018 Commercial Card Provider of the Year 2018

Chad Robison,  CPCP

Chad is the Purchasing Card & Virtual Card program manager for Intermountain Healthcare. His programs support 8,000 cardholders and are made up of $62 million annual spend for P-Card and $245 million annual spend for Virtual Cards.He recently spearheaded the Request For Proposal process of selecting a new card issuer, combining both P-Card and Travel with one provider. Through his approachable demeanor, he has earned the respect of his colleagues and NAPCP community. Chad earned his Certified Purchasing Card Professional credential in 2016. A few of his NAPCP contributions include:

  • breakout session presenter at several annual conferences where his added creativity enhanced their popularity
  • roundtable facilitator where he is always willing to provide networking feedback
  • according to past session evaluations, Chad offered innovative ideas and great strategies
  • webinar presenter

Greg Domaracki, Vice President, Senior Product Manager, PNC Bank

With over 38 years of corporate Treasury Management experience, Greg currently supports product development and client acquisition activities within PNC’s Commercial Card Services Group. Greg has worked with a variety of service partners to integrate solutions designed to enhance Commercial Card usage including customizable program auditing tools and mobile wallet payment capabilities for PNC’s Commercial Card portfolio. Greg has also been awarded three patents from the US Patent and Trademark Office for development of technology solutions specific to accounts payable processing. A few of Greg’s contributions to the NAPCP include:

  • membership with NAPCP for nine years
  • managing PNC's participation in the NAPCP annual conference since 2010
  • coordination of PNC’s Silver Partnership and sponsorship of NAPCP conference general sessions for five consecutive years
  • organizing a PNC sponsored regional forum and virtual events
  • supporting several educational and provider demonstration sessions at annual conferences
 March 2017

Becky Holcombe–Featured Member for March 2018

Team Lead, P-Card and Expense Reports

Southern Company Services 

An obvious choice for our first featured member is Becky Holcombe. Permit us a moment of nostalgiaBecky was present at the first NAPCP advisory meeting held in Atlanta in December 1999. The meeting was the first time the concept of the NAPCP was presented to the industry. Becky was an early advocate and cheerleader.

Eighteen years later, Becky is still an advocate for the industry. She began her program in 1994 with 80 cards. The program has grown to over 20,500 cards. During her tenure, Becky has survived four provider conversions, consolidation, an acquisition, multiple expense reporting system changes, Sarbanes-Oxley (SOX) controls and annual audits! She was a popular and highly rated speaker at the 2017 annual conference where her topic was Level 3 Data Review. Another topic Becky is passionate about is the use of Purchasing Card during disaster recovery.   

Becky Holcombe is a team Leader with Southern Company Services overseeing the P-Card program and the auditing of expense reports to ensure compliance. She also performs continuous monitoring of all reports by use of keywords and Level 3 data review. She has been employed with Southern Company for 40 years. Becky has been on the NAPCP Member committee and participated in developing the CPCP exam. She has been a Certified Purchasing Card Professional since its inception. Becky has presented at several accounting and Purchasing Card conferences on various topics including: the Use of a Purchasing Card During a Disaster Without Losing Control of Your Policies, Controlled Purchasing Card Chaos During a Consolidation, How to Effectively Manage a 15,000+ Purchasing Card Program and Level 3 Data, and You Thought You Couldn’t Get Caught. Read more about Becky in the interview below:

 

1. Achievement Becky is most proud of: The achievement that I am most proud of is assisting storm crews. When a disaster strikes and power is out, getting power back on as quickly as possible is critical. Adding the P-Card as a part of our company storm disaster plan, working with our P-Card provider to eliminate declines and ensuring that the card works whenever, however, and for as much money as they need has been a true work in progress. Our storm crews are recognized around the country and even now in Puerto Rico. This makes me proud to know that I am a part of this.

2. Becky’s current challenge: The biggest challenge that I have is not enough time!

3. Fun fact: I have six grandsons (no granddaughters) ranging in age from 2 to 21. When the P-Card business was in its infancy, not as many people attended the conferences. My 21-year-old grandson was not yet in school, so he would usually go to the conferences with us. He has grown up with the P-Card business and is much more knowledgeable about credit cards and fraud than his 21-year-old friends.

Program Details:

  • 18,000 cards
  • One Card Program
  • 1 million transactions annually
  • $200 million annual spend
  • Program began in October 1999

Commercial Card Manager of the Year 2017 Commercial Card Provider of the Year 2017 

Jason Hoo-Fatt, CPA, CPCP

Jason is the Corporate Card administrator of Weill Medical College of Cornell University. He manages a program that has annual spend of over $50 million. Jason earned his CPA and the CPCP in 2016. He was recently promoted to senior internal auditor at Cornell University. A few of his contributions to the NAPCP include:

  • Active member of the Higher Education Advisory Team (HEAT)
  • Served on the Content Sub-Committee
  • Virtual Roundtable facilitator
  • Webinar presenter
  • Facilitated roundtables at NAPCP Annual Conferences
  • Panelist at the 2017 NAPCP Annual Conference

Dave Minier, CPCP

Dave is an executive director for J.P. Morgan and Chase Commercial Card. Dave has over 25 years in the card industry and has proven skills in revenue generation and program optimization through development of effective program performance tools. A few of his contributions to the NAPCP include: 

  • Active member of the Higher Education Advisory Team (HEAT)
  • Virtual Roundtable facilitator
  • Author of a 2016 white paper on Program Audit Topics and Fraud Prevention
  • Co-author of a 19-page report on Benchmarking/Reporting
  • Speaker at the 2017 NAPCP Annual Conference

 

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News
Event Calendar

10/23/2018 » 10/24/2018
Canadian Workshop: Commercial Card Program Management—Beyond the Basics

10/31/2018
Compliance Monitoring: Safeguarding Your Program and Reducing Organizational Risk

11/7/2018
NAPCP Commercial Card Regional Forum - Tampa, FL

11/8/2018
Oversight Systems Virtual: Mitigate Financial Risk in Your P-Card Program with AI-Powered Analytics

11/15/2018
Build Your Communications Toolkit for Everyday Use—Government/K12 Virtual Roundtable

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Certified Purchasing Card Professional Credential 
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exam at the 2019 NAPCP Annual Commercial Card and Payment Conference in Miami, on April 15, 2019.

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