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Jennifer Gruich, Supervisor, Corporate Cards and Expenses, Southwest Airlines 

Member for January 2020

Jennifer Gruich has been the supervisor of Corporate Cards and expenses at Southwest Airlines since 2013. Prior to that, she was the program analyst for over a year, and served various roles including supervisor in cargo accounting operations for 15 years.

Since moving to the supervisor role; Jennifer has overseen a move to a new card provider, implementation of a new expense application, as well a new expense audit tool. She has presented on industry and company culture topics at Finance and Payment conferences. Jennifer and her team are focused on using payments in new and innovative ways to help keep costs low.

What are you passionate about with your job?

I love finding ways to use card payments to improve processes, lower costs and help drive efficiency.   

What are you most proud of about your job?

I am extremely proud to work with people who inspire me to find ways to do better. It’s so rewarding to see an idea you’ve had come to life! Knowing others helped see it through because they also believed in it makes me want to continue to push myself.

Jennifer's current challenge:

I think we are all challenged by how fast paced technology has become. I remember when AI and RA were only something we’d see while watching The Jetsons as kids! It can be difficult to keep up, but it’s exciting to find creative and innovative ways to overcome these challenges. I’m looking forward to see how we live and work in the next 5 to 10 years.

What are you passionate about outside of work?

I am very passionate about ensuring we take care of our oceans, the environment and animals.

Fun fact: 

I was an extra in the movie Born on the 4th of July when I was younger. My friends and I were in line to audition and we actually got pulled by Oliver Stone. My 5 seconds of fame!

What's the best piece of advice you've ever been given?

Don’t sweat the small stuff. Advice as simple as that has saved me countless hours of unnecessary worry!

Program details: 

US Bank Mastercard One Card Program
Company Liability
Over 2,000 Cardholders
Over 3,300 Point of Sale Cards
Over 300 Ghost Cards
Over 48,000 Virtual Card Transactions (2018)
Average of 1,500 declining balance cards issued monthly for meal per diems
$172m total spend (2018)

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