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Karen Rodgers, CPCP, Procurement Card Administrator, City of Port St. Lucie

Featured Member for September 2019

Karen Rodgers has worked in accounts payables and for a certified public accountant's office as a bookkeeper since 1991. Before that, Karen worked for  Florida Power and Light for 10 years in the Nuclear Control Room. She started working in accounts payable for the City of Port St. Lucie in 1999 and has been there for 20 years. She moved to the procurement management department in the new role of Procurement Card administrator in 2006. She has an Associate of Arts degree in business. She became a member of NAPCP in 2006 and received her CPCP certification in June 2007. She has presented at three NAPCP Annual Conferences, one educational webinar for the NAPCP and one presentation at an NIGP conference. Karen has also contributed to a white paper on paying for large construction projects with P-Card where she outlines her experience paying for the construction of a bridge worth $89 million. Before that, she paid for an eight-lane highway for approximately $80 million. One transaction can go as high as $4 million on some monthly payments.

Even though they have had the same provider since Karen started at the City of Port St. Lucie, she has implemented a new software that came out by the provider and trained all of the employees that were involved.

In 2010 she implemented a Travel Card program that started with 10 cards and now has grown to 66. She implemented and trained all personnel that were involved with travel. The program continues to grow with current plans of development. In 2017, Karen implemented a Fuel Card program which was piloted with the police department for about six months. It now has grown to 1,525 cards.

What are you passionate about with your job?

Making sure that all of my cardholders are happy and able to do their job.  

What are you most proud of about your job?

Being able to say that my cardholders love using the P-Card. And that we have purchased a multi-million dollar bridge and road on the P-Card. 

Karen's current challenge:

The transaction fee and the surcharge fee are a constant challenge. 

 What are you passionate about outside of work?

Spending time with my daughter and my family.  

Fun fact: 

I love to make people laugh.  

What is the most significant difference between when you started your career and now?

The struggle of getting merchants to accept the P-Card is an ongoing issue due to fees. Our contracts now have language that requires P-Card acceptance. And fraud has increased. You must be more alert now than ever. But the P-Card is still the most cost-effective way to pay our merchants.  

Program details: 

Last fiscal year:

  • Number of Cards: 430
  • Card Products: Purchasing Card, Travel Card and Fuel Card
  • Spend on P-Card: $70 million
  • Number of Transactions: 18,346
  • Average Spend: $3,323.26
  • Largest Payment to Merchant: $3.9 million
  • Program established in 2003

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NAPCP Commercial Card Regional Forum, Toronto, ON

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